Subway

3.2
416 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 14235 Q St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
14235 Q St, Omaha, NE
68137, United States

Hours

Reviews

3.2
416 reviews
5 stars
144
4 stars
72
3 stars
38
2 stars
27
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others are reported as rude and unhelpful.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, missing items, and poor handling of online orders, leading to customer frustration.

Cleanliness and Environment

Several customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Speed of Service

Many reviews mention slow service, particularly during busy times, with long wait times reported for both in-store and drive-thru orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about portion sizes and freshness.
  • CL
    Courtney Labenz
    Nov 19, 2025
    1.0
    Horrible store! Very busy when I walked in, and no one said anything to me, I waited 3 min to give them grace before I finally said hello they looked at me and spoke no words... finally a man came over and saying no words just stood there looking at me. After I ordered my sandwich I realized I did'nt have my wallet on me just emergency cash so I apologized multiple times and asked if they could cut that in half, then the possible manager came over making a loud scene 😅 I again apologized and explained I forgot my wallet and only had enough for 6 inch but she rolled her eyes and acted as if I had just ruined her whole day! Ill never go back!
  • AA
    Allie
    Nov 15, 2025
    5.0
    Great customer service from Ricky!! So efficient and makes a mighty fine sandwich! Thank you very much! Even let me use my coupon!!! I love Ricky!!!!!!!! Hope to see him again!!! :D
  • PR
    patricia ruffin
    Nov 2, 2025
    5.0
    Tony was great! Very polite and helpful. Thanks Tony.
  • EZ
    Erin Zimmerman
    Oct 2, 2025
    2.0
    The person making my sandwich put on mitts to get bread out of the oven and proceeded to make my sandwich without putting on new food gloves. Maybe they could use more training. My order was also 20 minutes late being an online order for pickup
  • PL
    Pablo Luna
    Sep 24, 2025
    1.0
    No me quisieron aceptar un billete de 100 dólares no sé cuál sea la razón alguien podría explicarme fue el 24 de septiembre del presente año a las 5:45 pm me pareció muy grosero yo solo tenía hambre:( nadie merece ser tratado asi si u.U ojalá no le hagan en desaire a alguien mas se siente muy feo

Frequently Asked Questions About Subway

Where is Subway located in Omaha?

Subway is located at 14235 Q St in the Douglas area of Omaha, NE 68137.

What are the operating hours of Subway at 14235 Q St?

Subway is open every day from 9:00 AM to 10:00 PM.