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Subway

3.7
(346 reviews)

Business Details

10814 Cottonwood Lane, Omaha, NE
68164, United States
(402) 493-7899
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 10814 Cottonwood Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10814 Cottonwood Lane, Omaha, NE
68164, United States

Hours

Reviews

3.7
346 reviews
5 stars
145
4 stars
85
3 stars
43
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients.

Food Quality

Several reviews mention inconsistent food quality, including stale bread and poorly made sandwiches.

Cleanliness

There are complaints about cleanliness, particularly regarding the dining area and food preparation.

Staff Attitude

Staff attitude varies significantly, with some customers noting friendly interactions while others report unprofessional behavior.
  • MM
    Mike Michalek
    3 days ago
    5.0
    Clean! Great staff!
  • MM
    MaryRose Mickens
    Feb 15, 2026
    1.0
    I had ordered a sub on the app like I usually do. The restaurant closes at 9:30pm but they had their doors locked when I showed up at 8:10pm. I then stood there long enough for them to come out and ask if I had a mobile order. When I got home and opened my sandwich, it was a completely mess. Mayonnaise all over and the veggies completely falling out. They did not cut the sandwich in half and left out about half of the ingredients I ordered. This was by far the worst sub I have ever had. Half of it I couldn’t even enjoy because it was falling out of my sub. I am very disappointed in the service and sandwich. I will not be returning to this location.
  • ZD
    Zachary Dube
    Feb 12, 2026
    5.0
    The two gentleman working were very polite and helpful. They had great service with a smile, making it a welcoming atmosphere and enjoyable experience. The service and friendliness alone is enough for me to choose this subway location over others. Everything was clean, organized, and stocked fully. Look forward to the next visit
  • SG
    Sean Gdowski
    Jan 7, 2026
    5.0
    Good
  • TB
    T B
    Dec 23, 2025
    1.0
    I went to this subway 3 times and my order was not made correctly each time and I like to know who is manager of this subway? Cause seems like none of the employees know how to get a order right and have to get my sandwich redone each time

Frequently Asked Questions About Subway

Where is Subway located in Omaha?

Subway is located at 10814 Cottonwood Lane, Douglas, Omaha, NE 68164, United States.

What are Subway's operating hours?

Subway is open from 9:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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