Subway

3.7
344 reviews
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Business Details

10814 Cottonwood Lane, Omaha, NE
68164, United States
(402) 493-7899
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 10814 Cottonwood Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10814 Cottonwood Lane, Omaha, NE
68164, United States

Hours

Reviews

3.7
344 reviews
5 stars
143
4 stars
85
3 stars
43
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly; some employees were praised for friendliness while others were criticized for rudeness and lack of professionalism.

Cleanliness and Freshness

Several reviews mentioned cleanliness issues and concerns about the freshness of ingredients, particularly the bread.

Speed of Service

Customers experienced long wait times and slow service, especially during busy hours.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the overall quality and service at this location.
  • SG
    Sean Gdowski
    5 days ago
    5.0
    Good
  • TB
    T B
    Dec 23, 2025
    1.0
    I went to this subway 3 times and my order was not made correctly each time and I like to know who is manager of this subway? Cause seems like none of the employees know how to get a order right and have to get my sandwich redone each time
  • KH
    Katie Hunt
    Nov 14, 2025
    1.0
    We were in there a couple of weeks ago, had a coupon, they didn’t honor it!
  • JJ
    Jake
    Nov 9, 2025
    5.0
    If I could six stars i would bro. I walked in to get my foot long, a man with no hair served me the most exquisite spectacular fanatic modest humble I've ever sank my teeth into. The bathroom of dirty lettuce and cherry blossom. I will definitely be coming back for more thank you subway!
  • SE
    Steve Eppenbaugh
    Oct 16, 2025
    5.0
    I have been to this Subway many, many times. I occasionally try to avoid it if I have children with me because of unfavorable experiences in the past. I have previously heard employees openly cursing and talking and gossiping about their personal lives in front of the customers. But today, I was delighted with my experience! There were two young men working the counter, both with longer braids. They were prompt, professional, courteous and polite. They engaged customers in friendly chit chat, smiling and working quickly. The store was clean, their service was quick and friendly, and the sandwich was great! I didn't catch their names but they deserve 5 stars!
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Frequently Asked Questions About Subway

Where is Subway located in Omaha?

Subway is located at 10814 Cottonwood Lane, Douglas, Omaha, NE 68164, United States.

What are Subway's operating hours?

Subway is open from 9:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.