Subway

3.7
230 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Omaha Subway® Restaurant at 5018 Ames Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5018 Ames Ave, Omaha, NE
68104, United States

Hours

Reviews

3.7
230 reviews
5 stars
106
4 stars
46
3 stars
24
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Customers reported inconsistent food quality, including missing ingredients, unsanitary conditions, and poorly prepared items.

Wait Times

Many customers experienced long wait times, both for service and food preparation, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • KY
    Kshitij Yadav
    Oct 30, 2025
    1.0
    Felt utterly disrespected and was treated rudely.
  • IA
    Itzel Aragon
    Oct 21, 2025
    1.0
    The people were extremely rude for no apparent reason, i came in and they didn’t speak to me at all and just were rude out of no where and got mad when we asked to get it toasted, this was a tuesday afternoon 10/21 around 3.
  • KE
    Kj Eichenberger
    Oct 16, 2025
    5.0
    Good service.. wherever I want to get fast food I seriously drive to the north side! They always hook it up…. Everywhere else will give u minimal everything! No matter where you’re at! But the north side will hook it up with extra toppings if your going to Mcds the will hook it up with a overloaded Fries or whatever frfr
  • SM
    Sinahi Machuca
    Sep 27, 2025
    1.0
    No vayan a comer, aquí estuve esperando media hora y al final me dijeron que me tenía que esperar más tiempo.
  • CM
    Cody Madrigal
    Aug 8, 2025
    1.0
    Stood at the counter waiting to order for 5 mins. No other customers. The two workers just sat and talked, occasionally looking at us and ignored us.

Frequently Asked Questions About Subway

Where is Subway located in Omaha?

Subway is located at 5018 Ames Ave, Douglas, Omaha, NE 68104, USA.

What are the operating hours of Subway at 5018 Ames Ave?

Subway is open daily from 9:00 AM to 10:00 PM.