Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Omaha Subway® Restaurant at 5018 Ames Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Customers reported inconsistent food quality, including missing ingredients, unsanitary conditions, and poorly prepared items.
Wait Times
Many customers experienced long wait times, both for service and food preparation, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
KY
Kshitij Yadav
Oct 30, 2025
1.0
Felt utterly disrespected and was treated rudely.
IA
Itzel Aragon
Oct 21, 2025
1.0
The people were extremely rude for no apparent reason, i came in and they didn’t speak to me at all and just were rude out of no where and got mad when we asked to get it toasted, this was a tuesday afternoon 10/21 around 3.
KE
Kj Eichenberger
Oct 16, 2025
5.0
Good service.. wherever I want to get fast food I seriously drive to the north side! They always hook it up…. Everywhere else will give u minimal everything! No matter where you’re at! But the north side will hook it up with extra toppings if your going to Mcds the will hook it up with a overloaded Fries or whatever frfr
SM
Sinahi Machuca
Sep 27, 2025
1.0
No vayan a comer, aquí estuve esperando media hora y al final me dijeron que me tenía que esperar más tiempo.
CM
Cody Madrigal
Aug 8, 2025
1.0
Stood at the counter waiting to order for 5 mins. No other customers. The two workers just sat and talked, occasionally looking at us and ignored us.
Subway is located at 5018 Ames Ave, Douglas, Omaha, NE 68104, USA.
What are the operating hours of Subway at 5018 Ames Ave?
Subway is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway offer delivery service?
Yes, Subway offers delivery service.
Can I dine in at Subway on Ames Ave?
Yes, Subway serves dine-in customers at this location.
Is catering available at the Subway near Wal-Mart #3151 in Omaha?
Yes, catering services are available at this Subway restaurant.
Where can I order food online from Subway on Ames Ave?
You can order online at https://subway.com/en-us/restaurant/60780-0/menu/
What nearby places can I visit around Subway at 5018 Ames Ave?
Nearby places include Walmart Supercenter Omaha, Cobalt Credit Union, and Fresenius Kidney Care Ames - Omaha, which you might visit before or after enjoying a meal at Subway.
Is there a nearby Walmart where I can shop after visiting Subway?
Yes, the Walmart Supercenter Omaha is located near Subway at 5018 Ames Ave, making it convenient to shop after your meal.
Are there any health and medical facilities close to the Subway restaurant?
Yes, Fresenius Kidney Care Ames - Omaha and Rai Care Center are nearby dialysis clinics and health facilities near Subway.