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Subway

3.7
(233 reviews)

Business Details

5018 Ames Ave, Omaha, NE
68104, United States
(402) 932-4120
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 5018 Ames Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5018 Ames Ave, Omaha, NE
68104, United States

Hours

Reviews

3.7
233 reviews
5 stars
108
4 stars
46
3 stars
24
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Food Quality

Several customers reported issues with food quality, including unsanitary conditions, missing ingredients, and poorly prepared items.

Wait Times

Many customers experienced long wait times for service, both in-store and for delivery, leading to frustration.

Mixed Experiences

While some customers praised the food and service, others had negative experiences, indicating inconsistency in performance.
  • BB
    BILL
    Jan 26, 2026
    1.0
    Mary and the lady working with her are very rude . Definitely should not be working in customer service
  • KY
    Kshitij Yadav
    Oct 30, 2025
    1.0
    Felt utterly disrespected and was treated rudely.
  • IA
    Itzel Aragon
    Oct 21, 2025
    1.0
    The people were extremely rude for no apparent reason, i came in and they didn’t speak to me at all and just were rude out of no where and got mad when we asked to get it toasted, this was a tuesday afternoon 10/21 around 3.
  • MK
    Miss KJ
    Oct 16, 2025
    5.0
    Good service.. wherever I want to get fast food I seriously drive to the north side! They always hook it up…. Everywhere else will give u minimal everything! No matter where you’re at! But the north side will hook it up with extra toppings if your going to Mcds the will hook it up with a overloaded Fries or whatever frfr
  • SM
    Sinahi Machuca
    Sep 27, 2025
    1.0
    No vayan a comer, aquí estuve esperando media hora y al final me dijeron que me tenía que esperar más tiempo.

Frequently Asked Questions About Subway

Where is Subway located in Omaha?

Subway is located at 5018 Ames Ave, Douglas, Omaha, NE 68104, USA.

What are the operating hours of Subway at 5018 Ames Ave?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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