Service Quality
Customer service experiences are mixed, with some praising friendly and helpful staff, while others report rudeness and incompetence.
Order Accuracy
Numerous complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.
Speed of Service
Many reviews highlight slow service times, particularly during peak hours, with some customers waiting excessively for their orders.
Food Quality
While some customers enjoy the food, there are frequent mentions of cold or poorly prepared items, impacting overall satisfaction.
Location Issues
The layout and accessibility of the restaurant are criticized, making it difficult for customers to navigate and place orders.