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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Omaha, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5214 N. 30th Street for the ultimate SONIC experience!
Customer experiences with service quality are inconsistent, with some praising staff like Dashae and Nate for their friendliness and efficiency, while others report rude behavior and slow service.
Wait Times
Many customers expressed frustration with long wait times, often exceeding 30 minutes, regardless of the time of day or order size.
Food Quality
Food quality is hit or miss, with some customers enjoying their meals while others report cold or poorly prepared items.
Order Accuracy
There are frequent complaints about incorrect orders and issues with mobile orders, leading to customer dissatisfaction.
3E
3rd “𓂀𓂀” Eye
5 days ago
4.0
Great
SG
Shannon Gulley
Jan 2, 2026
1.0
Customer service is terrible Sat in the drive-thru for 15 minutes and still didn't even get to order
KT
Kelsey True
Dec 27, 2025
1.0
Absolutely the worst experience I have ever had at a sonic before. The lady who was supposed to be taking our order forgot to turn off her microphone and was berating her team member over the overcom. She also previously brought out the wrong order since the guest before us had left. Awful experience
AR
Allison Rose
Dec 22, 2025
5.0
Smash Burger Motz n Slushy.... Nuff said !
DA
Dylan Abbott
Dec 9, 2025
1.0
This is one of the worst Sonics I have ever been to. You’ll sit for 25 minutes at the stall even with a mobile order.