Pizza Hut

3.5
395 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 8402 Q St in Omaha, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
8402 Q St, Omaha, NE
68127, United States

Hours

Reviews

3.5
395 reviews
5 stars
184
4 stars
60
3 stars
29
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including undercooked pizzas, bland flavors, and incorrect toppings.

Delivery Problems

Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at certain times.

Sanitation Concerns

Several reviews raised concerns about food handling practices and cleanliness in the restaurant.
  • CH
    Cori Hansen
    Dec 21, 2025
    5.0
    Been a while since we have had Pizza Hut and it did not disappoint. The food was delivered quickly and everything was delicious. This location is doing a great job.
  • YN
    Yanci Navas
    Dec 7, 2025
    1.0
    I went there last night order some food online do I can just go and pick it up my order was supposed to be ready a 6:25pm I got there later then that time because is never ready at the time that they always set up so when I got there I pay for my order and apparently they cannot find my order at all the look everywhere and they couldn’t find my order they never told me anything apologies for the inconvenience and delay they just keep walking talking to each other looking for my order the manager walks in never apologize to me about the mistake that apparently and DoorDash or a pizza driver took it by mistake she proceeded to tell me then to remake my order ask for my receipt to make cause they don’t even have the receipt for my order told me it will take 10 minutes I told her I’ll be back came back after 10 minutes the same person that help me earlier never told me anything I ask another person for my order when and look for my order never say anything for me after a while I ask the kid that was the cashier how long more for my food and the food was ready the whole time I wait and hour for no reason never apologize for anything ruin my whole night and my food was cold cause I can tell was not fresh at all I just can’t believe that even that manager lady don’t even have the sense or that connection with customers I work in a restaurant and I will never be Like this with my customers especially if I want to keep more people to the restaurant that I work at.
  • AB
    Angela Baker
    Dec 6, 2025
    1.0
    After terrible service the previous time I was optimistic still about using the store credit- guy overcharged me and couldn't figure out how to refund so gave me store credit. Mind you, I had been over charged, this was not making up for the order mistake they also made. Fast forward- 1) food not ready on time (oh well, I can be patient) 2) crust didn't raise right, it will be another 7 minutes (still patient, not their fault) 3) did we say seven minutes? We should have said 15 (ok, getting hungry) 4) order wrong, they made substitution without asking- it wouldn't work. Irritated now. I told them I would be leaving a negative review 5) pizza was AWFUL- pan pizza crust was like a soggy, generic hand tossed, barely any sauce, I tossed it all 6) stopped to speak to a manger the next day and after making me wait two minutes to even talk to her (I could hear her in back discussing a tv show after being told I wanted a manager) after sharing my experience she shrugged and said, "so you want me to make you some pizzas now?" NOPE- never ordering from here sgdin
  • CM
    Chauncey McCaitfeasog
    Nov 29, 2025
    1.0
    Do not order. They are a nightmare and do not answer their phones. Horrible customer service. These people suck.
  • WN
    Wana puck no
    Oct 12, 2025
    1.0
    Only ordered because I had 2 coupons neither said limit one coupon per transaction but they wouldn't accept both 🤷 🤔

Frequently Asked Questions About Pizza Hut

What are the operating hours of Pizza Hut at 8402 Q St in Omaha, NE?

Pizza Hut is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Which services are available at this Pizza Hut location?

This location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.