CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Omaha is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times in the drive-thru and for in-store orders, with some waiting over 30 minutes.
Food Quality
While many customers enjoyed the food, there were consistent complaints about the quality, including cold items, poorly assembled sandwiches, and missing ingredients.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and bathrooms.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of attention.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
MM
Molly
4 days ago
2.0
Food was good. Service was terrible. Went through the drive through and this blonde lady stood there with my food. But I had to lean basically all the way out of my car to grab it. She rolled her eyes at me and told me to have a good day in the most sarcastic rude voice I've ever heard. Y'know the only interaction some people have with other people is when theyre ordering/picking up food. I understand having a bad day. But do not take it out on customers. I'm having a terrible life at the moment and I don't take it out on other people. I'm polite and nice to even people I don't know. What happened to good customer service? Management. Train your employees better.
KS
Kayla S
Dec 31, 2025
1.0
How does this place have a 4.0 stars??? The Service is just AWFUL.. and I’m not the only one who knows that just look at all the other reviews! Horrible management. They were right DO NOT COME HERE. Just keep driving to another location you’ll thank us later!
CC
corina c
Dec 31, 2025
1.0
came through the drive through around 4 pm today, while we were trying to order the lady kept cutting us off and was being super impatient which was frustrating. there was a blonde lady at the window who was rude and had no service skills at all. she opened the window and reached for form of payment. no greeting or even a smile… then proceeds to slam the window.. i get people have bad days and don’t want to work holidays but why have a job that’s open on holidays if you don’t want to work them? why take it out on the people who give you business? i have no idea what happened to customer service nowadays but this is unacceptable! we were having a great day too it’s super disappointing because when she handed us our food there was still no “have a good day” or “happy new years” not even a smile and she BARLEY looked at us; just glanced. as someone who works in service this is embarrassing. After seeing some other reviews seems like this place might just have bad management and that’s why they get away with these kind of things..!
JR
James Rodenbough
Dec 23, 2025
2.0
Went through drive through food was great service was not good at all. It took the employee 2-3 minutes to answer. The employee cutting me off after each item. I was in line for about 10 minutes or so after I ordered. I don’t know if I’ll come back or not.
What are the operating hours of Panera Bread Omaha at 17730 W Center Rd?
Panera Bread Omaha is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery service?
Yes, Panera Bread offers delivery service daily from 6:00 AM to 9:00 PM, and from 7:00 AM to 9:00 PM on Sundays.
Can I order online for pick up or delivery at Panera Bread Omaha?
Yes, you can order online through Panera Bread's website or their app for delivery or Rapid Pick-Up.
What payment methods are accepted at Panera Bread Omaha?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread have a drive-thru service?
Yes, Panera Bread Omaha features a drive-thru service for customer convenience.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner meals focusing on quality soups, salads, and sandwiches.
Are there nearby restaurants I can visit along with Panera Bread?
Nearby restaurants include Papa Murphy's pizza, Burger King, Subway, Olive Garden Italian Restaurant, Chipotle Mexican Grill, Pizza Hut Express, Panda Express, and Red Robin Gourmet Burgers.
What nearby stores can I visit for shopping around Panera Bread Omaha?
Near Panera Bread, you can visit Target Store Omaha-West for groceries and general shopping, AT&T for mobile phone accessories, RadioShack for electronics, and Payless ShoeSource for shoes and fashion accessories.
Are there nearby services for personal care or health around Panera Bread?
Yes, nearby personal care and health options include America's Best Contacts & Eyeglasses, Metallics Nails salon, Great Clips hair salon, CVS Pharmacy, and Elite Nutrition specialty grocery store.