Panera Bread

4.0
816 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Omaha is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
17730 W Center Rd, Omaha, NE
68130, United States

Hours

Reviews

4.0
816 reviews
5 stars
430
4 stars
176
3 stars
74
2 stars
49
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for in-store orders, with some waiting over 30 minutes.

Food Quality

While many customers enjoyed the food, there were consistent complaints about the quality, including cold items, poorly assembled sandwiches, and missing ingredients.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and bathrooms.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of attention.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
  • MM
    Molly
    4 days ago
    2.0
    Food was good. Service was terrible. Went through the drive through and this blonde lady stood there with my food. But I had to lean basically all the way out of my car to grab it. She rolled her eyes at me and told me to have a good day in the most sarcastic rude voice I've ever heard. Y'know the only interaction some people have with other people is when theyre ordering/picking up food. I understand having a bad day. But do not take it out on customers. I'm having a terrible life at the moment and I don't take it out on other people. I'm polite and nice to even people I don't know. What happened to good customer service? Management. Train your employees better.
  • KS
    Kayla S
    Dec 31, 2025
    1.0
    How does this place have a 4.0 stars??? The Service is just AWFUL.. and I’m not the only one who knows that just look at all the other reviews! Horrible management. They were right DO NOT COME HERE. Just keep driving to another location you’ll thank us later!
  • CC
    corina c
    Dec 31, 2025
    1.0
    came through the drive through around 4 pm today, while we were trying to order the lady kept cutting us off and was being super impatient which was frustrating. there was a blonde lady at the window who was rude and had no service skills at all. she opened the window and reached for form of payment. no greeting or even a smile… then proceeds to slam the window.. i get people have bad days and don’t want to work holidays but why have a job that’s open on holidays if you don’t want to work them? why take it out on the people who give you business? i have no idea what happened to customer service nowadays but this is unacceptable! we were having a great day too it’s super disappointing because when she handed us our food there was still no “have a good day” or “happy new years” not even a smile and she BARLEY looked at us; just glanced. as someone who works in service this is embarrassing. After seeing some other reviews seems like this place might just have bad management and that’s why they get away with these kind of things..!
  • JR
    James Rodenbough
    Dec 23, 2025
    2.0
    Went through drive through food was great service was not good at all. It took the employee 2-3 minutes to answer. The employee cutting me off after each item. I was in line for about 10 minutes or so after I ordered. I don’t know if I’ll come back or not.
  • DJ
    David Jeffries
    Dec 22, 2025
    5.0
    Friendly staff. Clean restaurant and bathrooms

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread Omaha at 17730 W Center Rd?

Panera Bread Omaha is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.