Panera Bread

Reviews

• DD

  Deanna Davis

  3 days ago
  2.0
  I was in the drive-thru line for a half hour, even after ordering ahead. The food was good, and reasonably warm, which is why they get more than 1 star.
• LL

  Lillian Locklear

  Nov 13, 2025
  5.0
  I don't generally rate places I've been to unless they're really good or really bad. This one is really good. The people are professional and the customer service is amazing. The food is truly fantastic, and the atmosphere does not give the feeling of a run of the mill fast food place. I like to drop by Panera for a study session with their strawberry-banana smoothie and a chocolate croissant. Excellent on all accounts. Please tip the staff!
• JH

  Julie Hemmingsen

  Nov 9, 2025
  1.0
  sitting in drive thru is horrible. Been waiting in this line literally 20 minutes. my food was done 15 minutes ago.
• EC

  Elizabeth Carrig

  Nov 1, 2025
  1.0
  I don’t even know where to begin with this train wreck of a visit. We ordered one sliced, untoasted Asiago bagel at 12:44 PM. Not a sandwich. Not soup. Not something that takes prep time. Just a bagel that was already sitting there, fully baked, waiting to be handed over. And yet my husband waited sixteen full minutes…SIXTEEN…while Panera employees wandered around in slow motion, apparently baffled by the concept of grabbing a bagel. He finally had to ask for a manager just to get someone to notice. And the grand solution? They handed over the bagel with a flat “sorry.” That’s it. No explanation, no sense of urgency, no accountability, just an empty apology after wasting a quarter of an hour on something that should’ve taken thirty seconds. Had he not asked to speak to a manager, he probably would’ve had to wait for thirty minutes. I wouldn’t wait that long at McDonald’s, Taco Bell, or literally any fast food restaurant and those places actually have to cook things! But waiting sixteen minutes for an untoasted bagel at Panera, where the bagels are already made and sitting out in plain sight? That’s downright comical. Honestly, it felt like an experiment in how little effort a business can put in before a customer gives up. If this is what Panera calls service now, I’d hate to see what happens when someone orders a full meal. This place has completely lost the plot and my business. I will NEVER return.
• GD

  Greg Duman

  Oct 16, 2025
  1.0
  Went thru drive-thru 8pm. There was one car in front of me at the window. I ordered one pumpkin cookie. Waited for the one car to get their window for more than 10 minutes. Finally got up to window and I asked why they don't ask the long orders to pull up so they can run it out. They said they do it during the day but not at night because the m they don't staff for it. So u suggested they not offer drive-thru if they can't staff for it. The cookie was $4 and it sucked. Dry and crumbly. Do not buy the pumpkin cookie! Their drive thru is the slowest. I'm real sick of waiting there. Don't go back. They don't deserve my business.

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