CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Omaha is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and during peak hours.
Food Quality
While some customers enjoyed the food, many expressed disappointment with missing ingredients, incorrect orders, and overall food preparation quality.
Stock Management
Numerous reviews highlighted that the location often runs out of menu items, leading to customer frustration and dissatisfaction.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received, leading to a perception of poor value.
Cleanliness and Atmosphere
Feedback indicated issues with cleanliness, including sticky tables and unpleasant odors, which detracted from the dining experience.
AP
Arnoldo Pineda
2 days ago
1.0
Abysmal customer service, be prepared to be yelled at by the unprofessional staff. If you want Panera make the drive to a different location.
HP
Hannah Pospisal
Nov 12, 2025
5.0
It's a bit pricey, but sooo worth it!
MW
mrs Wheeler
Nov 6, 2025
3.0
I enjoyed my food but I added chips with 2 orders and they did not put it in my bag but my receipt had them on it.
TB
Tope Banwo
Oct 31, 2025
1.0
Drive through and pick up order never ready on time, always have to wait an extra 15
Minutes for pick up/delivery orders in the morning. Location could benefit from more streamlined processes
DR
desirea raumaker
Oct 23, 2025
1.0
I waited 10 minutes in the Drive-Thru at the window after placing my order no one ever came to the window it was a ghost town they took the order but never came to the window