Panera Bread

3.6
1076 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

12960 West Center Road, Omaha, NE
68144, United States
(402) 333-3633
https://www.panerabread.com/en-us/cafe/locations/ne/omaha/12960-west-center-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Omaha is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
12960 West Center Road, Omaha, NE
68144, United States

Hours

Reviews

3.6
1,076 reviews
5 stars
443
4 stars
223
3 stars
111
2 stars
105
1 star
194

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.

Service Quality

Customers frequently reported long wait times, both in-store and at the drive-thru, along with inconsistent service and rude staff.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some enjoyed the food, many others complained about poor quality, including cold or improperly prepared items.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with some customers feeling unwelcome.
  • PC
    Paul Cropp
    1 day ago
    1.0
    If they learn to make a sandwich as I ordered it it could be a better place to eat
  • NM
    Nathan Mangiameli
    Nov 16, 2025
    1.0
    Wish I could leave zero stars. This place has the absolute zero common sense of courtesy. I wish everyday it closes down
  • JD
    Julie Desrosiers
    Oct 26, 2025
    3.0
    Why are drinks always put away an hour before closing time? Why can’t we have half and half or almond milk in our tea or coffee at 8:00? Why can’t we have iced tea after 8:00? Why can’t we have hot coffee or iced coffee after 8:00? Why is the drink menu only partially available after 8:00, when your posted dining room hours are until 9:00? 🤔
  • AC
    Annie Costner
    Oct 19, 2025
    2.0
    I have never once gotten my full order from this Panera. At the very least my drink is always missing. They also skimp on everything they do give you and are out of stock of a lot most of the time.
  • DS
    Deb Stonebraker
    Oct 15, 2025
    3.0
    Ordered in person for “to go” Ordered the new French dip, chicken salad (dbl salad)and tomato soup. Soup and Chicken were good. The beef had hardly any meat on it and there was no sandwich dipping juice. Big disappointment.. Staff was nice at time of ordering. We didn’t call them- it was too far to go back anyway.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Omaha accept reservations?

No, Panera Bread in Omaha does not accept reservations.

What are the opening hours for delivery service at Panera Bread Omaha?

Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.