Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised the freshness of the food, many complained about cold items and incorrect orders.
Cleanliness
Several reviews highlighted poor cleanliness standards in the restaurant, with some describing it as the dirtiest they had encountered.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, feeling it detracted from customer service.
Positive Staff Interactions
Despite the issues, some customers noted friendly and helpful staff members, particularly in resolving order mistakes.
AH
Abigail Hope
Nov 13, 2025
5.0
Double Cheeseburger - plain
Had to have it!
NU
Nicolas Cruz urbieta
Nov 13, 2025
5.0
I love mcdz one thing young kids spend more time working then talking people wait extra 15 mnts kus ur in the back laughing. Not kool.
JW
Joshua Watson
Nov 10, 2025
1.0
Still pink in my burger and was cold
JB
Joel Behrens
Oct 8, 2025
1.0
All the tables were disgusting and they kept messing everyone’s orders up
GD
George dominguez
Oct 6, 2025
5.0
We are really satisfied with the service here at McDonald’s. Tiana is an excellent manager. there are so many other McDonald’s restaurant could take her advice. She’s very kind and sweet. She looks around for anything and everything that’s out of place and she corrects it. We only come to this McDonald’s in Elkhorn because of this reason and because of people like Tiana.