Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the staff for being friendly and helpful, though there were also reports of rude behavior from some employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Service Speed
Customers frequently complained about slow service, particularly during busy hours, with long wait times reported for both drive-thru and curbside orders.
Cleanliness
Several reviews mentioned poor cleanliness in the restaurant, with some customers describing it as the dirtiest location they had visited.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and inconsistent quality.
BB
BREADCRUMB
3 days ago
5.0
Amazing service with kind people and incredibly fresh food!
HN
Hailey Niebur
Dec 30, 2025
5.0
Five stars across the board because this visit was unintentionally unforgettable. The food was exactly what you expect from McDonald’s—hot, fast, and hitting the spot. Service, however, truly stole the show. My guy at the drive-thru window greeted me not just with my order, but with a mouth absolutely packed with chocolate, proudly on full display before handing over my food. I’ve never seen such commitment. Chocolate clinging to every crevice of his mouth like it was fighting for its life. Honestly? It made my entire day. I only wish he’d shared. Atmosphere was immaculate—who needs ambiance when you’ve got front-row seats to a cocoa-covered masterpiece?
ZS
Zoe Sorando
Dec 27, 2025
5.0
I took the kids and we decided to eat there instead of taking out the food- so, I forgot my wallet and did not realized until next morning- went there and the manager responsibly asked me several questions to confirm my identity and then handed me my wallet- she was super helpful and kind. The young lady that brought the food to our table was really nice and respectful as well- I think they have very good staff currently and it is worth stopping by! Thank you!
SD
Shannon DiMichele
Dec 15, 2025
5.0
The staff is amazing, very kind and respectful. Communication with each other was family oriented. The cashier was very genuine, and the window staff member was on top of the order. The wait was less than a minute. Food came out 100%. My doggos are satisfied with the nuggets. Merry Christmas🎅🏼❄️
SC
Sherry Chiburis
Dec 11, 2025
1.0
Went through the drive through and was treated very badly the guy over charged me when I talked to the manager he was very rude and told me I was a horrible customer didn't believe me that he charged me more than the receipt said I will never go back