Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
974 reviews
5 stars
358
4 stars
237
3 stars
160
2 stars
66
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, poor management, and rude staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and food customization requests not being honored.
Food Quality
While some customers praised the food, others noted issues with temperature, freshness, and overall quality.
Cleanliness
Several customers appreciated the cleanliness of the restaurant, although some mentioned inconsistent experiences.
Positive Staff Interactions
Despite the negative feedback, there were numerous mentions of friendly and helpful staff members, particularly during late-night shifts.
- AGAngela Golden4 days ago4.0This is the only McDonald's left that I'm aware of that still has the jungle gym area inside for kids to play in. So it's a go too when I have my little ones. Some of the staff here is really nice and some of the staff here is average at best. The food is usually fresh at this location.
- KPKeith Papst6 days ago1.0Probably the worst dine in I have ever had, I go in with my buddy we started to order food and this young girl walks up to us and asks us not to order to much food because she was about to get off work. Um idk if she knew how a job works but that’s how you get paid to do lol. Also the whole time we were in there they were screaming and being obnoxious then I proceeded to pay for a shake and I never got it. I don’t recommend going in and eating.
- VFVickie FordJan 5, 20262.0They could not get my order right after 3 tries
- SNSaint NoeDec 29, 20251.0Teach the two young black girls that work in the window at night how to speak to someone before something happens.
- ECElizabeth CharbonneauDec 22, 20251.0Consistently slow, poor service. Needs better staffing, especially at peak hours.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1925 N 72nd St, Omaha?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
What are the drive-thru hours at this McDonald's location?
Drive-thru operates from 5:00 AM to 2:00 AM Sunday through Thursday, extended to 4:00 AM on Friday, and open 24 hours on Saturday.
When is delivery available for this McDonald's?
Delivery is available daily from 5:00 AM to 1:30 AM, with extended hours until 3:30 AM on Friday and Saturday, and starting at 4:00 AM on Saturday and Sunday.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's online or through apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the App Store and Google Play Store.
What types of payment does McDonald's at 1925 N 72nd St accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby places where I can shop or get groceries before or after visiting McDonald's?
Yes, Family Dollar is nearby offering discount and grocery shopping options for your convenience.
What nearby food options are available close to McDonald's at this location?
Nearby you can find Jericho Mediterranean Grill fast food, Dairy Queen for ice cream and fast food, and Burger King for additional burger options.
Are there any entertainment or leisure spots near McDonald's in Omaha?
Yes, you can visit JoJoz Art Studio for arts and dance, or relax at Bowling Green Park which has a baseball field and stadium arena.
Does McDonald's at 1925 N 72nd St offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food. More information is available at their website.