McDonald's

3.4
2045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9505 S 144th St, Omaha, NE
68138, United States

Hours

Reviews

3.4
2,045 reviews
5 stars
651
4 stars
422
3 stars
408
2 stars
195
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food being cold, improperly cooked, or not matching orders.

Staff Attitude

While some reviews praised friendly staff, many noted a lack of enthusiasm and poor customer interaction.

Cleanliness

Several customers mentioned dirty bathrooms and unclean dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of requests.
  • DH
    Don Harman
    2 days ago
    5.0
    David was wonderful! Very prompt service, great food, the accuracy was on point. David was very kind, my daughter dropped her happy meal and lost all her fries and David didn't hesitate to bring her more and swiftly clean up the spill. Best McDonald's employee and restaurant I've been to in a while.
  • JC
    James Conkey
    Nov 13, 2025
    5.0
    Best damn mcchicken I've had in 2025.
  • LB
    Liuddeini Borges
    Nov 6, 2025
    1.0
    How is it possible they are giving the Manager title to childish people at this location, with 0 customer service, no ethics or manners? They got my order worng! I ordered a ranch snack wrap and I got a buffalo snack warp instead.They don’t know if I’m alergic to spice or not, their lack of attention to details made them loose a costumer today. Also, I asked them for a favor at the second window since I forgot to order some fries. When I asked for the favor kindley, they looked at me like if I had cursed them all and they said NO! you gotta go around aging, with a cynical face. Mind! There was 0 people ordering behind me, I was the only one there. THIS MCDONALS NEED A CLEAN UP! I COULD CALL THE CREW THE ADVENGERS! BUT HARLEY QUINN MANAGER WAS THERE TO DESTROY THEIR REPUTATION. LOL
  • IL
    Isabella Lechtenberger
    Oct 25, 2025
    1.0
    Literally waited 20 min for a McDonald's meal. We got a burger and nuggets. The people who came in after us actually got their food first and we are waiting. It should not take this long.
  • SK
    Sadie Koehler
    Oct 23, 2025
    1.0
    Terrible customer service on the morning of October 23rd. Every employee looks miserable there like they don’t want to be there. Then when the 2nd window a guy just shoved my frappe really fast at me, didn’t say a word, and slammed the window. This is a spot I frequent, but I won’t be back. It takes one bad experience to lose a customer, they should remember that.

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at McDonald's on S 144th St, Omaha?

McDonald's on S 144th St in Omaha is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.