Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
There were numerous complaints about food being cold, improperly cooked, or not matching orders.
Staff Attitude
While some reviews praised friendly staff, many noted a lack of enthusiasm and poor customer interaction.
Cleanliness
Several customers mentioned dirty bathrooms and unclean dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders and poor handling of requests.
DH
Don Harman
2 days ago
5.0
David was wonderful! Very prompt service, great food, the accuracy was on point. David was very kind, my daughter dropped her happy meal and lost all her fries and David didn't hesitate to bring her more and swiftly clean up the spill. Best McDonald's employee and restaurant I've been to in a while.
JC
James Conkey
Nov 13, 2025
5.0
Best damn mcchicken I've had in 2025.
LB
Liuddeini Borges
Nov 6, 2025
1.0
How is it possible they are giving the Manager title to childish people at this location, with 0 customer service, no ethics or manners?
They got my order worng! I ordered a ranch snack wrap and I got a buffalo snack warp instead.They don’t know if I’m alergic to spice or not, their lack of attention to details made them loose a costumer today. Also, I asked them for a favor at the second window since I forgot to order some fries. When I asked for the favor kindley, they looked at me like if I had cursed them all and they said NO! you gotta go around aging, with a cynical face. Mind! There was 0 people ordering behind me, I was the only one there.
THIS MCDONALS NEED A CLEAN UP!
I COULD CALL THE CREW THE ADVENGERS! BUT HARLEY QUINN MANAGER WAS THERE TO DESTROY THEIR REPUTATION. LOL
IL
Isabella Lechtenberger
Oct 25, 2025
1.0
Literally waited 20 min for a McDonald's meal. We got a burger and nuggets. The people who came in after us actually got their food first and we are waiting. It should not take this long.
SK
Sadie Koehler
Oct 23, 2025
1.0
Terrible customer service on the morning of October 23rd. Every employee looks miserable there like they don’t want to be there. Then when the 2nd window a guy just shoved my frappe really fast at me, didn’t say a word, and slammed the window.
This is a spot I frequent, but I won’t be back. It takes one bad experience to lose a customer, they should remember that.
What are the regular opening hours for dine-in at McDonald's on S 144th St, Omaha?
McDonald's on S 144th St in Omaha is open daily from 5:00 AM to 11:00 PM for dine-in service.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM, with extended hours until 12:30 AM on Fridays and Saturdays.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's online for delivery or pickup?
You can order online via this link: https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Which payment methods are accepted at McDonald's on S 144th St?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient ordering and pickup.
What restaurants and food options can I find near this McDonald's in Omaha?
Nearby food places include PepperJax Grill (American and Middle Eastern cuisine), Azteca Mexican Restaurant, Scooter's Coffee café, Hardee's fast food, and Cracker Barrel Old Country Store known for breakfast and southern cooking.
Are there any hotels near this McDonald's for customers visiting the area?
Yes, nearby hotels include Quality Inn & Suites, Countryside Suites, Econo Lodge Inn & Suites Omaha, Super 8 by Wyndham Omaha SW, and Baymont by Wyndham Omaha SW.
Where nearby can I find gas stations if I’m stopping by McDonald's?
Close gas stations include BP, bp America, Bucky’s, Casey’s, Anderson Convenience Market, and Phillips 66 Gas, all conveniently located near this McDonald's for refueling or quick stops.