Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,848 reviews
5 stars
594
4 stars
409
3 stars
361
2 stars
167
1 star
317
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during drive-thru and mobile order pickups.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold and overcooked items, leading to dissatisfaction.
Management Concerns
Several customers expressed frustration with management's handling of complaints and staff training, indicating a lack of effective leadership.
Positive Experiences
Despite the negative feedback, some customers praised friendly service and fresh food on certain occasions, suggesting variability in experiences.
- HAHector AndradeDec 31, 20251.0Mal servicio por parte de una supervisora de nombre Viky muy mala actitud y uy prepotente en fin mala experiencing con ella recomiendo tener cuidado que los atienda ella
- DPDevon PennDec 29, 20254.0Went to the drive thru. Waited a few mins to order and receive it.
- AFAmy FraschDec 28, 20251.0Called 630pm on 12/28/25 spoke w store manager explained i had a mobile order of $46 containing 3 apple pies that were like a carcass time stamp was 1202pm, she acted like I was lying about 3 measly apple pies she said she just got there at 5 and told staff to make new apple pies and told me I have to bring them back. Just wow mcdonalds do better, your staff is your biggest failure!
- WDWilliam DuvallDec 15, 20254.0They're a little slow and they go through more people than a public high school, but they will catch on eventually.
- PLpain lorDec 11, 20251.0Very slow... should change their name to mcslownald
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9009 Military Rd, Omaha?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
When is delivery available from this McDonald's location?
Delivery is available daily from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Fridays and Saturdays.
What ordering services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579, or use the McDonald's app available on Apple and Android devices.
What payment options are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
What nearby places can I visit along with McDonald's at 9009 Military Rd?
Nearby places include Boost Mobile for mobile phone needs, Baker's Fuel Center for gas, and Wingstop for additional dining options.
Are there storage facilities near this McDonald's?
Yes, Affordable Family Storage and CubeSmart Self Storage are nearby for your storage needs.
What entertainment or community venues are close to McDonald's at this location?
Nearby you can find Inner 10 Weapons & Training shooting range, Suburban Rotary Car Show community events, and Qui Vive Ballroom Dance Club for dance and entertainment.