McDonald's

3.7
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7717 West Dodge, Omaha, NE
68114, United States

Hours

Reviews

3.7
1,553 reviews
5 stars
609
4 stars
358
3 stars
274
2 stars
107
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many customers enjoyed the food, there were complaints about freshness, incorrect items, and hygiene concerns.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and floors.

Positive Staff Interactions

Some customers highlighted positive experiences with friendly and helpful staff, particularly mentioning specific employees.

Inconsistent Experience

Overall experiences varied widely, with some customers expressing satisfaction while others reported significant issues.
  • KG
    Kirstyn Gillotte
    Oct 30, 2025
    1.0
    Who orders 65$ worth of food n gets 2 drinks haha
  • JJ
    Joshua
    Oct 22, 2025
    1.0
    Ordered 6 items that have a monopoly piece received 1 item with a monopoly piece
  • DJ
    destiny jazbec
    Oct 12, 2025
    1.0
    They were out of the pumpkin pies. They also did not give me my monopoly cup, even though I specifically sat at the window that I only want the cup for the monopoly game. They could have informed me that they do not have any Monopoly cups, but instead, they decided to be rude and not give me my freaking Monopoly cup. I would’ve ordered a fry if If I knew, I was not gonna get the monopoly game. I am trying to win the Jeep and I am very upset about this. I will let the town know that you guys do not do good for your customers and you don’t care about your service.
  • TT
    Thunder Thug
    Oct 9, 2025
    3.0
    I'm gonna be real honest. The food itself is perfectly fine. I can always count on my food being good BUT the cleanliness of the building isn't always well kept. Every time I go into McDonald's. I'm having to waiting awhile before someone comes from the kitchen area to be in the lobby to take my order. They're always doing things in the kitchen area, a lot of talking can be heard. The floor may not be well kept. The tables/chairs are usually dirty. I have to just sit at a table I think I'd the cleanliness. Let me go ahead and ask here when the last time you ever actually saw an employee clean anything was? And I'm not just saying this about this location either, this is consistent with another location I sometimes go to as well. Is fast food really fast food anymore?
  • BG
    Britnye Girton
    Oct 5, 2025
    5.0
    Okay so real quick, let me explain the situation here. I love the food so I gave you the five stars okay the service was fine no big deal my food was hot tasted great. But let's get to the real point here; I recently did some checking around and found that 87% of McDonald's foods contains human DNA. I don't understand this at all. If you have not heard of Soylent Green then you need to definitely check it out. Soylent Green and this is no lie you can look it up has human body parts in it. Do do that I will never eat anything beef related from McDonald's ever again. I'm completely serious 100% about this. However I will continue to eat the mcfish and the McChicken because that is white meat in humans do not turn into white meat. Although I am going to do a little bit more checking around this make sure about that before I keep going back. In the long run I will still say that it tastes great but knowing what I know now I just don't know if I'll ever be able to eat beef anywhere ever again. Especially from McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.