McDonald's

3.6
1280 reviews
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Business Details

4635 N 72nd St, Omaha, NE
68134, United States
(402) 573-0077
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4635 N 72nd St, Omaha, NE
68134, United States

Hours

Reviews

3.6
1,280 reviews
5 stars
457
4 stars
292
3 stars
231
2 stars
110
1 star
190

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members, many noted rude behavior from management and slow service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting dirty conditions and a lack of maintenance.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • LG
    LeClara Gilreath
    Jan 2, 2026
    4.0
    Typical McDonald's.
  • RM
    Rebecca Mensah
    Dec 20, 2025
    1.0
    If I could give a zero stars I would. This one used to be my favorite, but the last three times we have ordered we have waited 15 + minutes after using the mobile app, order was wrong, items left out, each town have given my order to another vehicle. Then when I have tried to call manager, I had someone who REFUSED to give me her name multiple times. I tried calling different times to get a general manager, but whoever answers always tells me that the general manager isn't in. The only reason I use them was because what I order in the app is $5 CHEAPER than any other one.
  • MT
    Myndi Topolinski
    Dec 6, 2025
    2.0
    Even though the screen clearly showed that we ordered a Grinch Meal, it had somehow changed to a botmal meal by the time we got to the window. To add to that, the big Mac was thin burned meat and falling apart. The fries were cold.
  • SP
    Sweet Pea
    Dec 1, 2025
    5.0
    Still loving it!
  • MP
    Mistress of Tech Sweet Pea
    Dec 1, 2025
    5.0
    Still loving it!
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 4635 N 72nd St, Omaha?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What time does the McDonald's drive-thru close on weekends?

The drive-thru closes at 1:00 AM on Fridays and Saturdays, and at midnight on other days.