McDonald's

3.3
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3404 N 108th St, Omaha, NE
68164, United States

Hours

Reviews

3.3
1,666 reviews
5 stars
519
4 stars
330
3 stars
336
2 stars
145
1 star
336

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

Several customers expressed concerns about unsanitary conditions, particularly in the bathrooms and dining area.

Speed of Service

Customers frequently mentioned long wait times both in the drive-thru and for curbside orders, indicating a need for improved efficiency.
  • CS
    Curtis Sawyer
    Dec 31, 2025
    3.0
    They forgot my fries. All I ordered was a #2. So frustrating.
  • LA
    Lucas Anderson
    Dec 31, 2025
    1.0
    It so stupid when come up the window you get drink and say you pull to 2 so many cars are parked next to us
  • LS
    Lou Schneider
    Dec 26, 2025
    1.0
    Normally I am the last person to complain in ANY kind of fast food because i’ve been upper management at a fast food restaurant before. I want to say i normally LOVE this location. I was very very disappointed when i came in tonight.i ordered 6 double cheeseburgers 4 plain 2 only mustard, well all of them were plain and my mom wasnt too happy for one. But I was parked tonight and i figured itd all be fresh after waiting about 5-10 minutes and sadly it wasnt. then i got a medium fry for free on the app for my pregnant fiancée and it was LITERALLY less then half full! So now i have a pregnant woman whos hormonal and pissy and now i have to deal with her being mad for the rest of the night because all day she wanted french fries from you guys. I worked 13 and a half hours today and she doesnt drive so this one trip was pretty much all i had before you guys closed at 11.. I hope whenever i come back next the product quality and portion sizes are better.
  • CH
    Cara H
    Dec 15, 2025
    1.0
    I would recommend checking your bag at this location bc if you don’t they will have you waiting even longer for your missing item smh
  • EP
    Erik Pane
    Dec 11, 2025
    1.0
    I absolutely love when you use their order online app, then they mess your order up! Then they make you sit in a parking spot for over 20 minutes to only still have your order completely wrong and make you sit another 10 minutes to get your order only to also forget more stuff you ordered. Terrible Terrible service. Go anywhere else.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3404 N 108th St, Omaha?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open all day Saturday, and 4:00 AM to midnight on Sunday.