McDonald's

3.5
2336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3606 S 84th, Omaha, NE
68124, United States

Hours

Reviews

3.5
2,336 reviews
5 stars
856
4 stars
502
3 stars
412
2 stars
196
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.

Food Quality

Customers frequently complained about cold or stale food, particularly fries, and inconsistent food preparation.

Customer Support

Many customers expressed frustration with the lack of effective communication and support from management regarding order issues.
  • BT
    Brian Taylor
    4 days ago
    4.0
    The place was extremely clean and the staff was friendly and was really fast to offer any help
  • ZR
    Zack Rahrs
    Jan 3, 2026
    1.0
    I have always ordered a simple sandwich. McChicken. Plain. I order syrup and create a chicken and waffle situation. After years of doing exactly this as an evening meal at this location, I was greeted by a new manager who refused to allow the purchase of syrup. Syrup is not just a breakfast item, and the justification for not serving an item they have is that it is “ not breakfast time”. Are you my mother? I was then given a sauce that I did not order. The other sauce that I DID order was nowhere to be found. This experience sincerely ruined this location for me, and that manager or new employee needs to treat people decent. Get rid of him.
  • SS
    Scarlett
    Jan 2, 2026
    1.0
    I don't get why its so hard to just give me the ranch I ordered and have to pay extra for??? Like genuinely are yall blind
  • IH
    Isaiah Holderfield
    Jan 1, 2026
    1.0
    Ridiculous to wait in line after putting a online order for pickup to be turned down when I get to the window after paying for it already if you have the time to go to a different location I highly recommend avoiding this store.
  • JY
    Jenny Yates
    Dec 19, 2025
    1.0
    Ordered on the app and my McNuggets were missing from my order, phone wasn’t answered so I sent an email. Would like my refund for them since I did not receive them.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3606 S 84th, Omaha, NE?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and curbside pickup services?

Yes, they offer delivery, curbside pickup, same day delivery, and no-contact delivery services.