Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
While some customers enjoyed the food, many noted issues with cold or poorly prepared items, suggesting inconsistency in food quality.
Cleanliness Concerns
Several reviews highlighted cleanliness issues in the dining area and play place, with dirty tables and floors being a common complaint.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
Management Problems
Multiple reviews pointed to poor management practices, including dismissive attitudes and lack of responsiveness to customer complaints.
DH
Dennis Hein
Nov 16, 2025
5.0
Kids love McDonald's ❤️, I like their $5 Meal Deals.
Friendly staff. Great service 👏
CP
Cameron Pecha
Nov 12, 2025
1.0
Lobby is not clean at all, the play place area is disgusting my food was cold after waiting longer than anyone ever should at McDonalds I’ll never come back to this location to eat again.
SA
Sara Bergstrom Adrian
Oct 26, 2025
1.0
I would leave here of as possible I stopped there 25 minutes before I was due to work 5 minutes away and I sat in line for 20 minutes and still had to get out of line had only place my order this place is ridiculous never had such shitty service
ML
Mendy Loper
Oct 7, 2025
5.0
10-7-25 The elderly cashier lady was just the sweetest lady you have ever had working there! 💖
What are the regular operating hours of McDonald's at 3805 N 132nd St, Omaha?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.
Is there a drive-thru service available, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
What services does this McDonald's offer for pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's online or through an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby places such as Walgreens for pharmacy needs, Dairy Queen Grill & Chill for more dining options, and Valvoline Instant Oil Change for vehicle services.
Are there convenient banking or ATM services near McDonald's at 3805 N 132nd St?
Yes, nearby banking services include U.S. Bank and U.S. Bank ATM, as well as LibertyX Bitcoin ATM for financial transactions.
What gas stations are located near this McDonald's for easy refueling?
Nearby gas stations include BP, Bucky's, and goodstop by Casey's, all offering convenience store services as well.
Does this McDonald's location offer WiFi for customers?
Yes, free WiFi is available at this McDonald's location.