McDonald's

3.3
2194 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3909 S 42nd, Omaha, NE
68107, United States

Hours

Reviews

3.3
2,194 reviews
5 stars
717
4 stars
403
3 stars
391
2 stars
188
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food items, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted dirty dining areas and unsanitary conditions, particularly in the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
  • SG
    Shavette G
    2 days ago
    1.0
    Ordered food, got home and realized they forgot my fries and the "manager" told me to come back tonight but because i was nowhere near the store i asked to come by tomorrow and she didnt acknowledge it and refused to give me her name.....
  • 3E
    3rd “𓂀𓂀” Eye
    5 days ago
    5.0
    👏 amazing great team work always fresh for customers and clean environment
  • AM
    anthony mancilla
    Jan 2, 2026
    1.0
    Delivery orders are more important than walk ins. Mostly Spanish spoken here.
  • KS
    Kate Smith
    Jan 1, 2026
    1.0
    How hard is it to do a simple freaking order?. I ordered iced frappe and got black coffee? I ordered nuggets and sauce, got no sauce… as well as my food I asked for extra pickles and only received 2? Seriously.. Like? This always happens at this location always. I understand one order mess up but 5 times in a row?
  • KK
    Karen Kennedy
    Dec 9, 2025
    3.0
    First time ordering on the app and neither of the breakfast meals had the hashbrowns. Emailed McDonalds and they stated it was the delivery companies fault, which is incorrect as the bags are sealed when delivery picks them up.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3909 S 42nd, Omaha?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open 24/7, allowing you to order any time of day.