About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,170 reviews
5 stars
707
4 stars
401
3 stars
390
2 stars
186
1 star
486
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Food was often served cold or incorrectly prepared, with several complaints about stale or overcooked items.
Cleanliness
The restaurant was noted for being dirty, with unsanitary conditions in dining areas and bathrooms.
Customer Experience
Many customers expressed frustration with the lack of communication and professionalism from staff, leading to a negative overall experience.
Positive Notes
Some customers did report friendly service and enjoyable food experiences, particularly during breakfast hours.
- VVVictor3 days ago1.0I now remember why I don't eat food fast anymore, at 0230 I was looking forward to breakfast from them but the dinner menu ended at 0400. Instead it was the Big McJoke, cold, hard patties, lots of bread, brown lettuce, maybe a pickle, and lots of disappointment.
- CPCorrine PerezNov 8, 20251.0I ordered a curbside pick up this morning it was about a ten min drive to get there and I assumed my order would be ready so I pull in place the number stall I’m in and begin to wait for my order…. I waited about 25 mins before I went inside because no one had brought my order out so I than go inside and no one helps me until I said can I get my order… usually there pretty good but today i don’t know what the issue was considering there wasn’t a line inside or at drive through
- ARAngela RamosOct 15, 20255.0Ok muchas personas andan hablando del maltrato que a veces hay en el lugar, pero muchos preguntan en verdad el cliente siempre tiene la razón? Muchas veces los empleados me pueden hacer cosas porque se los prohíben aún a los manager también para entender a las personas que trabajan en comida rápida. Debes trabajar ahí y saber el trabajo pesado que es sí, muchas veces se equivoca se trata de solucionar pero también se sabe que hay mucha gente con mañas que quieren aprovecharse y agarrar comida extra por eso muchas veces Se les niega la comida más Sin su recibo, no sean ignorantes y aprenda
- CGChyanne GrierOct 12, 20251.0Bald man in green shirt very loud and very rude. Complaining about our order to the whole store and crew about the amount of sauce we need paying for extra sauce one the kiosk was not an option. Then We proceeded to get our food and he gave us some sauce and said I gave you two of each cause I don’t think you need all that. My mother placed her OWN ORDER FOR HER AND HER LITTLE 2 and received no sauce . The fries were crunchy and hard but the burgers and nuggets were great
- RGRose GOct 8, 20251.0This place is honestly a complete joke, it’s ridiculous how many times this place gets an order wrong, have people who speak no English operating, take forever on getting orders out. I’m surprised this location hasn’t been shut down yet with how terrible the service is. The Burger King who got shutdown across the street would have been better than this crap
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3909 S 42nd, Omaha?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open 24/7, allowing you to order any time of day.
Can I get delivery from this McDonald's?
Yes, delivery is available daily from 4 AM to 3:30 AM, including same-day and no-contact delivery options.
What services are offered at this McDonald's location?
Services include drive-thru, curbside pickup, McDelivery, WiFi, mobile ordering, and mobile offers.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's app available on iOS and Android, or order online through the provided delivery and quick link URLs.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there nearby fast food options if I'm visiting McDonald's?
Yes, nearby fast food options include Taco Bell and Burger King, both within close distance for variety in dining choices.
Is there a nearby recreational area near this McDonald's?
Yes, the South Omaha Bike Trail is nearby, offering a park and mountain bike trails – great for outdoor activities before or after your visit.
What automotive services are available near McDonald's at this location?
Nearby automotive services include Eckley Auto Brokers, Mobil Lube Express, Pitstop Convenience Store, and Pitstop Diagnostic & Auto Repair, useful if you need vehicle care while dining.
Where can I find legal or childcare services close to McDonald's in Omaha?
Nearby, you can find Montag Law Office for legal services and Bere's Child Care Center for childcare options.