McDonald's

3.3
2116 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2410 Cuming St, Omaha, NE
68131, United States

Hours

Reviews

3.3
2,116 reviews
5 stars
663
4 stars
395
3 stars
389
2 stars
193
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or incorrect items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.

Mixed Experiences

While some customers praised the friendly service and good food, many others had negative experiences, indicating a lack of consistency.

High Prices

Customers expressed frustration over high prices and perceived overcharging for menu items.
  • RD
    randy davis
    1 day ago
    1.0
    Waited over 45 minutes for an online order and when we went inside they had foul language and awful costumer service and shouting slurs
  • JT
    Javontae Taylor
    5 days ago
    1.0
    Was denied service after calling out employee. That was caught sneezing and spiting onto customer order.
  • JB
    Jo Bru
    Nov 14, 2025
    3.0
    Drive thru, person taking order sounded kinda grumpy. I get it, it's between 5p-7p, ppl getting off work. I also found 2 hairs in my food, all I ordered was a double big mac a coke and fries. Not hard to keep the hair out of the food guys ...
  • FF
    Franklyn
    Nov 10, 2025
    1.0
    Horrible... I got the wrong order and I wait 10 minutes so they can give me my drink with no ice... the cashier he's not even smile no customer service whatsoever he didn't even read back my order to make sure it was correct.
  • JR
    Jose Rodriguez
    Nov 6, 2025
    4.0
    I went during lunch rush.I dinner in. My food was bought directly to my table,fast and hot 🔥. My only small issue was it took the cashier a few extra seconds to find my value combo meal. The bathroom was clean and the store was In great shape. Overall I was happy with the visit and will return again.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM.