McDonald's

3.3
2525 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2760 S 13th St, Omaha, NE
68108, United States

Hours

Reviews

3.3
2,525 reviews
5 stars
802
4 stars
446
3 stars
499
2 stars
254
1 star
524

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Quality

Service experiences varied widely, with some praising quick and friendly service, while others highlighted rudeness and poor customer interaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Efficiency

While some customers appreciated the quick service, many expressed frustration over long wait times and inefficiencies in order processing.
  • AT
    anna tamayo
    1 day ago
    1.0
    The employees are very rude, you tell them:- that you want to ask for an order and they remain silent, they don't listen to you.
  • DF
    Daniel Futrell
    3 days ago
    2.0
    Maybe stop letting people ask for money right after your costomers get their food in the drive thru. I told one person today just around 9:00 am I didn’t have change and he started talking shit to me. I called once to let the store know and they hung up on me then I called again and asked for a manager and she didn’t seem too concerned about it. Doubt she did anything
  • SW
    Shannon Walker
    4 days ago
    5.0
    We stopped at this location so the girls could play! They had a blast! Always do at this one. I know it's not that much to play on. But it's enough to have a little fun and eat! 😁
  • JC
    Jeff C
    Oct 28, 2025
    2.0
    I ordered 2 orders of chicken nuggets with my order and other food, I never received the chicken nuggets, this happened 3 times,
  • TC
    Tracy Clark
    Oct 27, 2025
    3.0
    We stopped for an obvious quick bite before we got in the interstate and the kids were ok with their happy meal but my chicken strips were the worst I've had. Didn't finish one as it was cooked it a burnt grease. I was already on the interstate so I took it as a loss and won't go there again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Omaha at 2760 S 13th St?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2760 S 13th St has a drive-thru open 24/7.