Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,539 reviews
5 stars
809
4 stars
447
3 stars
501
2 stars
253
1 star
529
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Customer Experience
While some customers appreciated the friendly staff and quick service, many expressed frustration over the lack of attention to detail and order accuracy.
- HRHenry RobinsonJan 1, 20261.0i didn’t get my online order and i was waiting in line for 1 hour plus and i couldn’t refund and get my money back and they wouldn’t jst make the food i ordered
- NMNick McGinnis (MrTeamMakan)Dec 30, 20251.0What's the point in a mobile pickup order when you always get told to park an wait for your food. Have it ready an stop throwing people to the side to wait just to get your numbers.
- AKAleksandr KurakDec 25, 20255.0Guys would you like to join our Quest of over throwing the government you have right now and bringing in a new government that will feed every person in Nebraska? We have 46 partners you would be the 47th
- JMJeff MaherDec 20, 20253.0Typical McDonald's. The service e has gotten better, the rest of it is what you should expect from McDonald's. Cheap flavorless burger with cheese that doesn't melt. The great part about McDonald's, you dont expect much ,just consistency. And you get that here. Pro tip, get their coffee. Best thing on the menu
- RHRyan HetheringtonDec 17, 20252.0Food is hit or miss (as is most fast-food in 2025). Customer service has severely tanked at this location over the last year. I understand you can’t ask too much from minimum wage employees, but the blatant disrespect I’ve received over the last few visits has been abhorrent. Someone needs to figure something out, but that’s a tall order for such a large corporation.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Omaha at 2760 S 13th St?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2760 S 13th St has a drive-thru open 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's from this location online?
You can order online through the McDonald's order link https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app available on both Apple and Android.
What payment methods are accepted at the McDonald's at 2760 S 13th St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are rewards available for frequent customers at this McDonald's?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
Is free WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
What nearby gas stations can I find around the McDonald's at 2760 S 13th St?
Nearby gas stations include BP, Bucky's Express (BP), and Fill & Food (Valero). Customers can fuel up nearby before or after visiting McDonald's.
What local dining options are near this McDonald's in Omaha?
Nearby dining options include Jimmy John's sandwich shop, Los Portales Mexican restaurant, and Smoking Jay's BBQ restaurant. You might consider visiting these places for varied food choices before or after your McDonald's visit.
Are there entertainment or accommodation places near this McDonald's?
Yes, nearby places include Chop's Bowling Alley for entertainment, and Howard Johnson by Wyndham Omaha and Comfort Inn At The Zoo for accommodation.