Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported mixed experiences with service, ranging from friendly and fast to rude and unhelpful.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy fries and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms, while others found the restaurant clean.
Pricing Concerns
Several customers expressed frustration over higher prices compared to other locations and perceived value for money.
Technology Issues
Customers frequently mentioned problems with the automated ordering system, including incorrect orders and lack of human assistance.
IT
I am Terminex
3 days ago
1.0
I paid $5 for a half filled large fry. I take some blame for not pulling them out till I got home. Forgot the first rule of drive through, CHECK don't trust.
MB
Melissa B
Jan 2, 2026
1.0
We have been here at various times of day. No matter the time, the wait is forever to get food (I order in app to avoid bothering someone to visit the register) Not sure if the fries were just refried or what, but that was the only warm food. Didn’t get the sauces for nuggets so had to visit the front which is not only inconvenient to me, but also them apparently. Also, tables hadn’t been cleaned when even though it was not busy. We were one of two tables occupied.
CI
Cote Imus
Dec 17, 2025
4.0
This location always has courteous staff and good vibes
HB
Hayley Bothwell
Dec 16, 2025
2.0
Ur guys fire game needs to be stepped up everytime I go there the fries taste old and soggy so either they arnt fully done or the just are old
GA
Gabe Allen
Dec 8, 2025
3.0
We got no straws and no napkins. Our ice cream barely had any mix-ins. It was also unreasonably cold in the restaurant.
What are the opening hours for McDonald's dining service?
McDonald's dining service is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM until midnight (12:00 AM).
What delivery services does McDonald's offer at this location?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's delivery website or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
Where is this McDonald's located?
It is located at 18320 Wright St, Omaha, NE 68130, USA.
Which nearby fast food options are close to this McDonald's?
Nearby fast food options include Taco Bell and Arby's, which you might visit before or after your meal at McDonald's.
Are there nearby automotive services near McDonald's?
Yes, services like Brakes Plus, Jiffy Lube, Woodhouse Tire And Auto, and Quick Lane Tire & Auto Center are close by for your automotive needs.
What entertainment or wellness services are available near this McDonald's?
Nearby places include the Omaha Dance Center for active life and education, and several beauty salons and chiropractic clinics such as Shear Artistry Inc, Suite Caroline's, and Omaha Headache Clinic for wellness.