Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food served.
Service Speed
Service speed varied, with some customers experiencing long waits, especially in drive-thru and during busy hours.
Food Quality
Food quality was inconsistent, with complaints about cold or over-salted fries and incorrect items, but some praised the freshness of the food.
Customer Service
Customer service received mixed reviews, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Technology Issues
Customers expressed frustration with the automated ordering system, citing difficulties in getting their orders correct and the need for human assistance.
MM
Mo Birdwell, M.D.
Nov 6, 2025
4.0
Love this location. They get it right 98% of the time. Pancakes yesterday were tough and dry don't over stir those pancakes
KF
Kostic Family
Nov 3, 2025
3.0
Staff were super friendly and nice, came just to get fries and a drink... Fries seemed very under-seasoned, frappe was not fully blended
MM
M Melikova
Oct 8, 2025
1.0
Ordered 3 large fries ,
They sold us cold fries
DB
Don Burke
Sep 14, 2025
5.0
Food was good
KR
Kristy Riddle
Sep 14, 2025
5.0
Awesome that they got a complicated order correct and food was fresh!
What are the opening hours for McDonald's dining service?
McDonald's dining service is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM until midnight (12:00 AM).
What delivery services does McDonald's offer at this location?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's delivery website or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
Where is this McDonald's located?
It is located at 18320 Wright St, Omaha, NE 68130, USA.
Which nearby fast food options are close to this McDonald's?
Nearby fast food options include Taco Bell and Arby's, which you might visit before or after your meal at McDonald's.
Are there nearby automotive services near McDonald's?
Yes, services like Brakes Plus, Jiffy Lube, Woodhouse Tire And Auto, and Quick Lane Tire & Auto Center are close by for your automotive needs.
What entertainment or wellness services are available near this McDonald's?
Nearby places include the Omaha Dance Center for active life and education, and several beauty salons and chiropractic clinics such as Shear Artistry Inc, Suite Caroline's, and Omaha Headache Clinic for wellness.