McDonald's

3.5
780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18320 Wright St, Omaha, NE
68130, United States

Hours

Reviews

3.5
780 reviews
5 stars
278
4 stars
149
3 stars
150
2 stars
75
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and fast to rude and unhelpful.

Food Quality

Many reviews highlighted issues with food quality, including cold, soggy fries and incorrect orders.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms, while others found the restaurant clean.

Pricing Concerns

Several customers expressed frustration over higher prices compared to other locations and perceived value for money.

Technology Issues

Customers frequently mentioned problems with the automated ordering system, including incorrect orders and lack of human assistance.
  • IT
    I am Terminex
    3 days ago
    1.0
    I paid $5 for a half filled large fry. I take some blame for not pulling them out till I got home. Forgot the first rule of drive through, CHECK don't trust.
  • MB
    Melissa B
    Jan 2, 2026
    1.0
    We have been here at various times of day. No matter the time, the wait is forever to get food (I order in app to avoid bothering someone to visit the register) Not sure if the fries were just refried or what, but that was the only warm food. Didn’t get the sauces for nuggets so had to visit the front which is not only inconvenient to me, but also them apparently. Also, tables hadn’t been cleaned when even though it was not busy. We were one of two tables occupied.
  • CI
    Cote Imus
    Dec 17, 2025
    4.0
    This location always has courteous staff and good vibes
  • HB
    Hayley Bothwell
    Dec 16, 2025
    2.0
    Ur guys fire game needs to be stepped up everytime I go there the fries taste old and soggy so either they arnt fully done or the just are old
  • GA
    Gabe Allen
    Dec 8, 2025
    3.0
    We got no straws and no napkins. Our ice cream barely had any mix-ins. It was also unreasonably cold in the restaurant.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's dining service?

McDonald's dining service is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM until midnight (12:00 AM).