About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,323 reviews
5 stars
443
4 stars
266
3 stars
254
2 stars
110
1 star
250
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers expressed frustration with slow service times, particularly in the drive-thru and when ordering through the app.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
There were complaints about food quality, including cold items and poorly prepared meals, alongside a few positive mentions of fresh food.
Cleanliness
Some customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
- EBEmily BodenstedtJan 1, 20265.0Miss ordering when dining in with a person. When you have little kids sometimes its very inconvenient to order from the self service.
- MLM LopezDec 31, 20251.0Took 25 minutes for me to get my steak egg and cheese bagel meal. And thats only when I went up to the front to ask if they were still working on my order. Turns out one of the workers gave my sandwich to an employee who was eating breakfast there. Said that no one picked up their sandwich 🙄 I dont understand why they serve off orders when they dont have everything. I get they want to reduce their times but id think the special drink i had and the modified sandwich would have made them at least have the bag out and waiting for them to slide it down. I sas offered a rushed apology from the employee who had to put in my order again so the line could redo it. Disappointing honestly, especially since I was the only one ordering take out inside at the time
- PKPatty KelleyDec 31, 20252.0I pulled in and said, I was in spot number six, and they forgot about me. I had to go in after ten minutes and get my food.
- JJJullee JohnsonDec 29, 20255.0We really liked this McDonald's! It was clean & the employees were all very nice. It was comfortable with cushioned seats. The food came out just as I had ordered with customizations. I would definitely recommend this location at 13708 Q St in Omaha.
- JAJunk AccountDec 26, 20251.03 parked cars and no one at window, wasting my time to fake your ticket time, i wont be back to this location, nothing worse, if they forget my sauce of a burger i gotta go back thru drive thru or hope i catch em, i order small just to avoid being parked
Frequently Asked Questions About McDonald's
What are the McDonald's location hours for dine-in services?
McDonald's at 13708 Q St, Omaha, NE is open daily from 5:00 AM to 11:00 PM for dine-in services.
When can I order delivery from this McDonald's location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does this McDonald's have drive-thru service, and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for curbside pickup or contactless delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What are some nearby fast food options besides McDonald's?
Nearby fast food options include KFC, Taco Bell, and Freddy's Frozen Custard & Steakburgers Omaha, NE, Millard which offer different varieties like chicken, Mexican, and burger options.
Are there convenience stores close to McDonald's for quick shopping?
Yes, Casey's and Bucky's Convenience Stores are nearby where you can find convenience items and gas services.
What nearby places offer automotive services?
For auto services, nearby places include Owners Pride (auto detailing and repair), Jiffy Lube (oil changes and repairs), and BP America (gas station and auto detailing).
What is the address and contact number for this McDonald's location?
McDonald's is located at 13708 Q St, Omaha, NE 68137. The phone number is +1 402-896-0400.