About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,309 reviews
5 stars
436
4 stars
264
3 stars
254
2 stars
109
1 star
246
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected during their interactions.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, raw burgers, and poorly prepared meals.
Speed of Service
Customers frequently noted slow service times, particularly in the drive-thru, with some experiencing long waits for their orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- BFBrandy Feighner6 days ago1.0Went for breakfast. Ordered hotcakes and sausage platter. Got home and no sausage. Go back. They take my hotcakes (which are no longer hot at this point). Give me the same back plus a cold sausage. Food had to go in the trash.
- RVRogelio ValdovinosNov 13, 20253.0Come on guys, slow down and pay attention. The other day I got home with my order and didn't get my large fries, I just got home 5 minutes ago and would you believe I didn't again!
- HPHannah PospisalNov 12, 20255.0It's McDonald's. Pretty much speaks for itself.
- AAAsterNov 10, 20252.0Bo power aid for over a month. No monopoly prices, money frappe. Its a McDonald's with nothin
- TBTyler BSep 28, 20251.0This place sucks I’ve been here twice and they have messed up both times both times I’ve been here they messed up my quarter pounder both times I’ve received dry unseasoned patty’s that where nasty as can be. Same thing today plus they forgot the onions I don’t understand how hard it is. The chicken nuggets were also nasty dried out honestly I would off felt better getting food out of a dumpster and eating it don’t come to this place
Frequently Asked Questions About McDonald's
What are the McDonald's location hours for dine-in services?
McDonald's at 13708 Q St, Omaha, NE is open daily from 5:00 AM to 11:00 PM for dine-in services.
When can I order delivery from this McDonald's location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does this McDonald's have drive-thru service, and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for curbside pickup or contactless delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What are some nearby fast food options besides McDonald's?
Nearby fast food options include KFC, Taco Bell, and Freddy's Frozen Custard & Steakburgers Omaha, NE, Millard which offer different varieties like chicken, Mexican, and burger options.
Are there convenience stores close to McDonald's for quick shopping?
Yes, Casey's and Bucky's Convenience Stores are nearby where you can find convenience items and gas services.
What nearby places offer automotive services?
For auto services, nearby places include Owners Pride (auto detailing and repair), Jiffy Lube (oil changes and repairs), and BP America (gas station and auto detailing).
What is the address and contact number for this McDonald's location?
McDonald's is located at 13708 Q St, Omaha, NE 68137. The phone number is +1 402-896-0400.