Krispy Kreme

4.1
833 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Omaha.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
707 S 72nd St, Omaha, NE
68114, United States

Hours

Reviews

4.1
833 reviews
5 stars
493
4 stars
147
3 stars
73
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude or unhelpful service, while others praised the staff for being friendly and accommodating.

Product Freshness

Numerous complaints about stale or cold donuts, with some customers expressing disappointment in the quality compared to other locations.

Order Accuracy

Frequent issues with incorrect orders and items being unavailable, leading to customer frustration.

Cleanliness

Generally positive feedback on cleanliness, although some customers noted a lack of attention to maintaining a welcoming environment.

Value for Money

Concerns about pricing and perceived value, with some customers feeling that the donuts were overpriced for the quality received.
  • JR
    Justin RaiderKnight
    Jan 2, 2026
    5.0
    Fast
  • SR
    stacey rudolfi
    Dec 26, 2025
    5.0
    Yum!
  • YT
    yadabar trtl
    Nov 14, 2025
    4.0
    Clean and friendly
  • SW
    Shannon Walker
    Nov 4, 2025
    5.0
    Breanna did a great job 👍 we tried some Halloween donuts! So tasty 😋 thank u, great customer service
  • KF
    Koral Fischer
    Oct 26, 2025
    1.0
    We wanted the Halloween dozen and a regular glazed dozen, and she said she had both. Then she changed her mind and said she only had 2 of the 4 Halloween donuts, so we said we'd take those and then when we pulled up to the window she said she didn't have anymore Halloween donuts. So we were like uhh okay we'll just the 1 glazed dozen, and then it ended up being $15.36, and then once we looked at the donuts they looked really strange and old, this was around 1030am. And so we went to the Krispy Kreme on 120th and we had a much better experience there, got regular looking donuts and got 2 dozen for $13 and some cents, so not sure why I was charged so much for the one dozen at this location. Would not go back to this one ever again.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme at 707 S 72nd St, Omaha?

The store is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Fridays and Saturdays.

When is the Krispy Kreme delivery service available?

Delivery is available daily from 6:15 AM to 8:45 PM, with extended hours until 9:45 PM on Fridays and Saturdays.