Krispy Kreme

4.1
829 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Omaha.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
707 S 72nd St, Omaha, NE
68114, United States

Hours

Reviews

4.1
829 reviews
5 stars
491
4 stars
145
3 stars
73
2 stars
34
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude or unhelpful service, while others praised the staff for being friendly and accommodating.

Product Freshness

Many customers expressed disappointment with stale or cold donuts, indicating inconsistency in product quality.

Order Accuracy

Numerous complaints about incorrect orders and lack of available items, leading to frustration among customers.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned issues with staff cleanliness and hygiene.

Pricing

Customers feel that prices are high for the quality of donuts received, with some suggesting they could find better value elsewhere.
  • YT
    yadabar trtl
    Nov 14, 2025
    4.0
    Clean and friendly
  • SW
    Shannon Walker
    Nov 4, 2025
    5.0
    Breanna did a great job 👍 we tried some Halloween donuts! So tasty 😋 thank u, great customer service
  • KF
    Koral Fischer
    Oct 26, 2025
    1.0
    We wanted the Halloween dozen and a regular glazed dozen, and she said she had both. Then she changed her mind and said she only had 2 of the 4 Halloween donuts, so we said we'd take those and then when we pulled up to the window she said she didn't have anymore Halloween donuts. So we were like uhh okay we'll just the 1 glazed dozen, and then it ended up being $15.36, and then once we looked at the donuts they looked really strange and old, this was around 1030am. And so we went to the Krispy Kreme on 120th and we had a much better experience there, got regular looking donuts and got 2 dozen for $13 and some cents, so not sure why I was charged so much for the one dozen at this location. Would not go back to this one ever again.
  • DD
    Delivery Driver
    Oct 20, 2025
    1.0
    Please give Rob R. a raise. He ordered online and gave a ZERO tip for his delivery and expects to be met inside the store for the delivery. He is an embarrassment for the food industry that make our living on tips. #Unbelievable. #Cheapskate. #Rude. What a jerk!
  • AT
    A Trew
    Sep 22, 2025
    1.0
    We're out of all the donuts 😞

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme at 707 S 72nd St, Omaha?

The store is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Fridays and Saturdays.

When is the Krispy Kreme delivery service available?

Delivery is available daily from 6:15 AM to 8:45 PM, with extended hours until 9:45 PM on Fridays and Saturdays.