Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Omaha.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
1,326 reviews
5 stars
899
4 stars
208
3 stars
89
2 stars
48
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff friendliness while others reported rude interactions and poor handling of orders.
Product Quality
Customers frequently praised the freshness and taste of the donuts, but there were complaints about stale products and incorrect orders.
Order Fulfillment
Issues with order accuracy and fulfillment times were noted, particularly with mobile orders and pre-orders not being ready on time.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling practices and the state of the dining area.
Management Issues
Several reviews indicated problems with management responsiveness and decision-making, impacting overall customer experience.
- YMYamini MJan 2, 20265.0A nice experience to see the doughnuts being made fresh
- THTeriJo HartDec 22, 20255.0Hot now can't be beat!!!
- RHRobert HicksonDec 13, 20255.0What can I say...best doughnuts...always!!!
- IHIsabella HubbardDec 8, 20251.0I mobile ordered multiple specialty donuts, when I arrived they weren’t available. They offered no real solution besides take the loss for .50 upchsrge on 6 donuts or they offered a refund. Manager TINA O snuck off to the office for over 15 minutes “processing my refund” during that time no employee looked my way offered assistance or anything. The problem starts with management but the entire crew doesn’t care at all. Will not be returning.
- SRSiarra RobertsNov 22, 20251.0I am not one to usually make a review but my service today was horrific. I went through the drive through and ordered three donuts. One a speciality donut so it was an upcharge. They gave me two glazed donuts. That’s all. I didn’t realize until I got home so I drove back with the receipt and they didn’t even acknowledge me for 10 minutes. Just stared at me. When one finally gave their attention they let me know they were out of the speciality donut and that was probably why they switched out all my donuts with glazed. What…? I understand if they were out but you didn’t even tell me? And I got 2 instead of three, and I didn’t even order glazed at all. They didn’t even say sorry, customer service was non existent. It could’ve been just the staff this morning but I will never go to this location again and urge you to do the same. Absolutely terrible experience.
Frequently Asked Questions About Krispy Kreme
What types of doughnuts and coffee does Krispy Kreme offer?
Krispy Kreme offers Original Glazed® Doughnuts, Limited Time Collections, and a variety of coffee options including iced and hot drinks, suitable for any day or occasion.
What are the store hours for Krispy Kreme Omaha?
Krispy Kreme Omaha is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What are the drive-through hours at Krispy Kreme?
The drive-through is open from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does Krispy Kreme Omaha offer delivery and pickup services?
Yes, Krispy Kreme offers delivery from 6:15 AM to 9:45 PM most days and pickup is available from 6:00 AM to 9:45 PM, with extended hours on weekends.
Are there any special promotions or rewards programs at Krispy Kreme?
Customers can join Krispy Kreme® Rewards to receive exclusive offers and stay updated on Limited Time Doughnut Collections.
What payment options does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme family-friendly and accessible?
Yes, Krispy Kreme welcomes families and has wheelchair accessible restrooms.
Can I order Krispy Kreme's doughnuts and coffee via a mobile app?
Yes, you can order through the Krispy Kreme app available on iOS and Android, or order online for pickup or delivery via their website.
What nearby places can I visit around Krispy Kreme Omaha?
Nearby you can visit Winchell's for more donuts and coffee, the Burger King and Wendy's fast-food restaurants, or relax at Unwind Massage Therapy and TipToes Nail Spa.
Are there any community services or professional offices near Krispy Kreme?
Yes, close by are Project Pinkd (a charity organization), Freedom Tax Service, Heartland Tax & Accounting, and Encore Insurance Group of Omaha, which offers auto and home insurance.
How can nearby transit or nearby businesses help when visiting Krispy Kreme?
Visitors can easily find Krispy Kreme using nearby landmarks such as Burger King and Winchell's, and can combine visits to adjacent businesses like the Pet Vaccination Clinic or No Where Bar for additional services or entertainment.