Jimmy John's

4.0
211 reviews

About

Sandwich Restaurant

Location

Jimmy John's
445 N 114th St, Omaha, NE
68154, United States

Hours

Reviews

4.0
211 reviews
5 stars
110
4 stars
55
3 stars
11
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including stale bread, insufficient meat, and unsanitary conditions.

Service Issues

Several reviews highlighted poor customer service, including rude staff and incorrect orders.

Speed of Service

While some customers praised the speed of service, others experienced long wait times and delays in delivery.

Positive Staff Interaction

Despite the negative feedback, many customers appreciated the friendly and helpful demeanor of the staff.
  • SS
    Sierra
    Dec 31, 2025
    5.0
    I had an excellent interaction with Austin in the drive-through tonight. He was professional, polite, efficient, and was kind enough to give both of our dogs a treat. The sandwiches were good but Austin really shone. Duckie and Ellie send their gratitude for the milk bones as well!
  • AJ
    Austen Jesse
    Oct 26, 2025
    1.0
    DO NOT EAT HERE. THEY DO NOT PRACTICE SAGE FOOD HANDLING. The lettuce and veggies were rotten and slimy. Absolutely disgusting. Bread was stale. They serve this trash knowing it's rotten, imagine what else is going on. Management should be fired, I can't imagine they are following the health department guidelines. Never eating at ANY Jimmy John's again.
  • ZJ
    Zane Jones
    Oct 3, 2025
    1.0
    The young man working the window today should not work customer service. Opened the window, didn’t tell me a total or a hi how are you, just put his hand out for payment. Shut the window. Handed me out my food. Not a work was spoken. Very off putting
  • JR
    Jake Rosenthal
    Sep 20, 2025
    1.0
    was excited to try new toasted subs and got the chicken bacon ranch. this embarrassing pile of warm ranch soup will likely be the reason i never vote for JJs again. don’t know what upset my stomach more: the weird tasting ranch or the notion i spent FOURTEEN dollars on it with a bag of chips.
  • MS
    Mark Stephenson
    Sep 4, 2025
    2.0
    Drive-thru. Ordered a #15 Club Tuna. Went straight back to my office (couple blocks), opened it up and the liquid ran out all over my desk, onto me. The bread is literally saturated with liquid. Tuna mushy. We're talking barely five minutes, not even sitting in the wrapper awhile. Tuna-mixed liquid all over. This looks like a mix of tuna that's been sitting a bit. Liquid runoff is likely part of that. This is not an oil n vinegar sandwich, so ... never gotten this where liquid is so thin. Not impressed. Will not be coming back. Gandolfo's is up the street just around the corner, same neighborhood. So much better.