Jimmy John's

3.7

254 reviews

Business Details

Sandwich Restaurant

Jimmy John's

10720 Q. St, Omaha, NE

68127, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.7

254 reviews

5 stars

130

4 stars

3 stars

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1 star

AI-generated from recent customer reviews

Many customers reported slow service and long wait times for both in-store and delivery orders.

Several reviews mentioned issues with food quality, including soggy sandwiches and incorrect orders.

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.

Concerns were raised about food handling practices and cleanliness, with some customers reporting food poisoning.

DC
Daniel Croson
Dec 15, 2025
5.0
As a truck driver, it's pretty hard to get lunch delivered to the right place and in a timely manner. Dudes got it delivered right to my truck door in under 15 minutes. I had time to pay the driver and eat my lunch before Iwas
VM
Vanessa Morales
Oct 29, 2025
1.0
My kid found this in her food :( it looks like the tab off a Brand new sauce bottle like when you open a new ketchup. But after seeing that I googled the location’s reviews and behold 2 post about poor food handling. I’m pregnant so I hope to GOD I don’t get food poisoning.
LL
Lynnsey Lyden
Sep 22, 2025
1.0
Apparently Jimmy John's is using Uber now. It took an hour for my delivery and it's 1.4 miles from my office.
MJ
mrs jones
Sep 2, 2025
1.0
This place sucks. Order food over 30 minutes ago. They left me at window and forgot about me. Only good thing is they refunded me.
QM
Qweeny McCray
Aug 31, 2025
1.0
Pretty sure my family got staph food poisoning from this location. Not sure if the person preparing our food was sick or poor handling of food but my man ordered through the drive thru yesterday and saw one person working the line and drive thru. We all ordered different things and yet ended up sick hours later. Food was bomb but clearly poor cleanliness.