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Jimmy John's

3.7
(255 reviews)
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Business Details

10720 Q. St, Omaha, NE
68127, United States
(402) 614-3600
https://locations.jimmyjohns.com/ne/omaha/sandwiches-961.html

About

Sandwich Restaurant

Location

Jimmy John's
10720 Q. St, Omaha, NE
68127, United States

Hours

Reviews

3.7
255 reviews
5 stars
131
4 stars
41
3 stars
15
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for both in-store and delivery orders.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about food handling, soggy sandwiches, and instances of food poisoning.

Staff Attitude

Customer service experiences varied widely, with several reviews highlighting rude staff and poor customer interactions.

Order Accuracy

Multiple customers noted issues with incorrect orders and missing items, leading to dissatisfaction.
  • TM
    Taylor Marie
    Feb 5, 2026
    5.0
    I asked Hunter for some Kickin-ranch and he went above and beyond, went through the trenches and all. 10/10 would recommend for employee of the month.
  • DC
    Daniel Croson
    Dec 15, 2025
    5.0
    As a truck driver, it's pretty hard to get lunch delivered to the right place and in a timely manner. Dudes got it delivered right to my truck door in under 15 minutes. I had time to pay the driver and eat my lunch before Iwas
  • VM
    Vanessa Morales
    Oct 29, 2025
    1.0
    My kid found this in her food :( it looks like the tab off a Brand new sauce bottle like when you open a new ketchup. But after seeing that I googled the location’s reviews and behold 2 post about poor food handling. I’m pregnant so I hope to GOD I don’t get food poisoning.
  • LL
    Lynnsey Lyden
    Sep 22, 2025
    1.0
    Apparently Jimmy John's is using Uber now. It took an hour for my delivery and it's 1.4 miles from my office.
  • MJ
    mrs jones
    Sep 2, 2025
    1.0
    This place sucks. Order food over 30 minutes ago. They left me at window and forgot about me. Only good thing is they refunded me.
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