Many customers reported long wait times for both in-store orders and deliveries, often exceeding the expected 'freaky fast' service.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in sandwich preparation.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or indifferent behavior.
Food Quality
While many customers enjoyed the taste and freshness of the sandwiches, there were complaints about portion sizes and value for money.
LG
Lee Gilmore
Feb 2, 2026
5.0
Great food as always
EG
Ever Gonzalez
Feb 2, 2026
1.0
Went to Jimmy John’s got me one sandwich. Was half way eating when I looked down at my sandwich and see a white hair between the cucumbers and the ham. Never going back to this place again.
CS
Chris Siggins
Jan 31, 2026
3.0
Stopped by Jimmy John’s and it was a solid experience. The wrap was fresh, they made it fast, and everything tasted good. Nothing fancy, just exactly what I wanted. Would definitely go back when I’m in the mood for a quick, easy meal. I wish there was more veggie options in the Italian wrap it seemed to be very meaty.
KH
Katrina Hendricks
Dec 16, 2025
1.0
We placed an order at 9am to be delivered by 11:15am. The food shows up by an Uber Driver after 12pm. They are never on time.