Brand Certified
Dunkin'
3.7(319 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
8990 W Center Rd, Omaha, NE
68124, United States
Certified by Dunkin' • Feb 22, 2026
(402) 502-5967
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
319 reviews
5 stars
151
4 stars
64
3 stars
18
2 stars
21
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and mistakes with orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of professionalism.
Product Quality
Several reviews mentioned inconsistent quality of food and drinks, with complaints about cold items, incorrect orders, and lack of freshness.
Cleanliness
Multiple customers noted cleanliness issues, including dirty floors and unsanitary conditions in the restroom.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences, particularly with specific staff members and the quality of certain food items.
- MMMarisela Morales-padilla6 days ago5.0The two ladies that worked today (grey & trinity) had very good work ethic, were very nice & were fast workers! Will be coming back 100000%
- ASAslyn SchenkJan 13, 20261.0The worker at the window was amazing, but the one making the drinks was not. He filled my small cup of iced coffee to the BRIM with ice. I practically just paid $6 for a cup of ice. This has happened multiple times before too.
- LCLanie CottrellDec 31, 20255.0Clean, polite, quick, and tasty
- MMMarissa MontalvoNov 13, 20252.0Three times now i have been asked to pull up to the front and my order will be brought to me, even just a simple hot coffee order. Each time they forgot about me and i had to go in. 10 minutes for a hot coffee is not ok, especially when i see people behind me going through the line with much more complicated orders.
- SISabrina IbarraNov 6, 20251.0Coffee has been bad the 3 times I’ve been here, the last 2 times I’ve been I’ve been over charged and given more then what I ordered and when asked to correct, they say they can’t and don’t provide refunds. Never a manager to speak to. Rude attitudes. Just horrible.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 8990 W Center Rd, Omaha, NE?
Dunkin' at 8990 W Center Rd is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve at this Omaha location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I order Dunkin' items ahead of time using a mobile app?
Yes, you can order your Dunkin' favorites in advance using the Dunkin' mobile app for a fast grab-and-go experience.
What new holiday drinks are available at Dunkin'?
This holiday season, you can try the new Cookie Butter Cloud Latte, along with returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.
Does this Dunkin’ location have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient service.
Are there payment options like debit and credit cards accepted at Dunkin'?
Yes, Dunkin' accepts both debit and credit card payments.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby places include Coolgreens salad bar and restaurant, Loveland Nails & Spa for beauty services, and Walgreens pharmacy for convenience shopping.
Is there a bank nearby where I can withdraw cash before visiting Dunkin'?
Yes, U.S. Bank and several U.S. Bank ATMs are close to Dunkin', making it convenient to access cash.
What other food and drink options are close to the Dunkin' location at 8990 W Center Rd?
Nearby food options include Smoothie King for smoothies, Planet Sub for sandwiches, and Fareway Meat Market for groceries and fresh meat.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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