Dunkin'

3.6
560 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
715 S 72nd St, Omaha, NE
68114, United States

Hours

Reviews

3.6
560 reviews
5 stars
255
4 stars
90
3 stars
50
2 stars
50
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Product Consistency

Many reviews highlighted issues with order accuracy and food quality, with several customers receiving incorrect or unsatisfactory items.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for their attitude and lack of efficiency.

Cleanliness

Multiple customers noted that the dining area was often dirty, impacting their overall experience.

Pricing Concerns

Several reviews mentioned high prices relative to the quality of food and drinks, leading to dissatisfaction.
  • MG
    Michelle Gushard
    Dec 10, 2025
    3.0
    Coffee was great, food was not.
  • SO
    Sarah Olsen
    Dec 7, 2025
    5.0
    Went there 12/7 around 7am. Staff and drinks were great! Thank you !
  • TC
    The Crafty Redhead (Cheyenne)
    Nov 14, 2025
    5.0
    Stopped in tonight on the way home.. staff was incredible! Thank you!! (Please bring Dunkin to SD!!!.🤣)
  • BM
    bill mornan
    Sep 6, 2025
    1.0
    Ordered a matcha latte and a multigrain bagel with cream cheese. The order came through with a plain bagel,iced latte and a second plain bagel I didn't order and the guy in front of me experience the exact same thing and we waited for order for over 15 minutes each. What's so bad that I felt it wasn't worth the time to have the incompetent people fix it and just left
  • SW
    Susan Williams
    Aug 24, 2025
    2.0
    This will be my last review for this will be my last trip to Dunkin im tired of being disappointed. Once again tried to do pickup once again an item left off as i was leaving town! Call the store of course the solution is to come back by 4pm! How about giving me my items the first time. Idk if the strawberry lemon loaf is a scam because EVERYTIME ive ordered something happens that i never get it.......

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Omaha, NE?

Dunkin' in Omaha, NE is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services, with delivery available from 5:00 AM to 8:30 PM.