Brand Certified
Dunkin'
3.6(565 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
715 S 72nd St, Omaha, NE
68114, United States
Certified by Dunkin' • Feb 22, 2026
(402) 916-4395
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
565 reviews
5 stars
259
4 stars
91
3 stars
50
2 stars
50
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Product Consistency
Many reviews highlighted issues with order accuracy and food quality, including missing items and poorly made drinks.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude and inattentive.
Cleanliness
Several customers noted that the dining area was often dirty, impacting their overall experience.
Value for Money
Customers expressed dissatisfaction with pricing relative to the quality and portion sizes of food and drinks.
- RNRochelle Starks-Legon NE-OmahaFeb 3, 20264.0I gave 4 stars because I actually like Dunkin. However, I feel like the teenagers they employ to work in the morning, just do not care enough. I go to a dunkin close to my job at least 3 times a week. The last 2 times, have been 10 - 15 waits for the wrong food. my last visit, today 02\03\2026, i waitied for ecaxtly 13 minutes to have a cold sandwich that was thrown in the bag, wrapper half off and it was all wrong. Have tried to call all morning, like is constantly busy. I am no longer a fan.
- SMSerena MorrillJan 16, 20265.0I was struggling with a Groupon this morning and the big boss came and helped me out. Amazing service!
- MGMichelle GushardDec 10, 20253.0Coffee was great, food was not.
- SOSarah OlsenDec 7, 20255.0Went there 12/7 around 7am. Staff and drinks were great! Thank you !
- TCThe Crafty Redhead (Cheyenne)Nov 14, 20255.0Stopped in tonight on the way home.. staff was incredible! Thank you!! (Please bring Dunkin to SD!!!.🤣)
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Omaha, NE?
Dunkin' in Omaha, NE is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, it offers both delivery and curbside pickup services, with delivery available from 5:00 AM to 8:30 PM.
What special holiday drinks are available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What types of food and beverages does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, brunch, and late night food with vegetarian options.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there mobile apps available to order from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Can I pay with credit and debit cards at this Dunkin'?
Yes, both credit and debit cards are accepted for payment at this location.
What nearby food options are available around Dunkin' at 715 S 72nd St?
Nearby food options include Wendy's for burgers, Smashburger, Firehouse Subs 72 Crossing for sandwiches, Vietnamese Asian Restaurant, Domino's Pizza, Schlotzsky's, McAlister's Deli, and Copps Pizza Company.
Are there any other donut shops near Dunkin' in Omaha?
Yes, Krispy Kreme, another donut shop and bakery, is located nearby for additional options.
What shopping and service options can I find near this Dunkin'?
Close to Dunkin' you can visit Big Lots for discount shopping, Michaels Stores for arts and crafts, PetSmart for pet services, H&R Block for financial services, and Ross Dress for Less for apparel shopping.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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