Brand Certified
Dunkin'
3.4(640 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4709 L St, Omaha, NE
68117, United States
Certified by Dunkin' • Feb 22, 2026
(402) 905-9185
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
640 reviews
5 stars
254
4 stars
115
3 stars
65
2 stars
50
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Product Availability
Numerous customers expressed frustration over the location being out of key items, including donuts and drinks, during their visits.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Cleanliness
While some customers noted the cleanliness of the store, others pointed out issues such as dirty bathrooms and unkempt areas.
- LCLacey ColeJan 31, 20261.06am donuts are not fresh stale and not even a bite of cream like we ordered. Highly unsatisfied won't be going back you're better off going local for donuts than this place.
- JCJoyce ColeJan 31, 20261.0It’s 6am. Vanilla crème. Stale n no filling. Very disappointed. Donuts
- MNMegan NewsomJan 10, 20261.0I don’t frequent this Dunkin but I usually get light ice, with my iced coffee. Someone who I assume to be the manger watered it down to the point it was no longer enjoyable ( I saw her from the waiting area). When I confronted her about it, she said it was due to drink ratios. I work at a different Dunkin in the Omaha area and If someone asks for light ice, I give them light ice. I’m not watering down their drink and I’m not filling it halfway just because they asked for less ice. This is not Starbucks. The young lady at the front counter was great but whoever that middle aged pale Hispanic or white lady is in there, she’s very rude.
- NANana adenDec 24, 20251.0Bad customer service, called and got hunged up on. When I called back no pickup. Do not go to this location! Save your time and money !!
- NWNakiya WhitelawDec 12, 20251.0If I could do no stars I would, they got my whole order wrong so I called to have it fixed, they offered free food instead of a refund. I declined because I don’t wanna order from them again if they got my order wrong the first time. Said the blenders broken, gave us the wrong donuts , completely forgot one of our items and refusing to refund saying they don’t know how to do it.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4709 L St in Omaha, NE?
Dunkin' in Omaha, NE is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin'?
Dunkin' is featuring the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this Omaha location.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering.
What are some nearby dining options if I want to try other food besides Dunkin'?
Nearby dining options include Taco Bell, KFC, Lina's Mexican Restaurant, International Buffet, Long John Silver's, and Puerto Vallarta, offering fast food, Mexican, buffet, and other cuisines.
Where can I find banking services near this Dunkin' in Omaha?
Great Western Bank, First Interstate Bank, and First Nebraska Credit Union Central Branch are nearby for banking and financial services.
Are there any nearby automotive services close to Dunkin'?
Yes, nearby automotive services include Triangle, Fleming Motor Company, OG window tint LLC, Advance Auto Parts, and Legend Auto Sales for car-related needs.
How can customers benefit from the nearby Kwik Shop when visiting Dunkin'?
Customers can conveniently fuel up at Kwik Shop gas station and pick up essentials at their convenience store while visiting Dunkin'.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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