Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
637 reviews
5 stars
254
4 stars
114
3 stars
65
2 stars
50
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink selections.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of attention.
Product Availability
Numerous customers expressed frustration over the location being frequently out of key items, including donuts and coffee.
Cleanliness
While some customers noted cleanliness, others pointed out issues such as dirty bathrooms and unkempt areas.
- MNMegan Newsom2 days ago1.0I don’t frequent this Dunkin but I usually get light ice, with my iced coffee. Someone who I assume to be the manger watered it down to the point it was no longer enjoyable ( I saw her from the waiting area). When I confronted her about it, she said it was due to drink ratios. I work at a different Dunkin in the Omaha area and If someone asks for light ice, I give them light ice. I’m not watering down their drink and I’m not filling it halfway just because they asked for less ice. This is not Starbucks. The young lady at the front counter was great but whoever that middle aged pale Hispanic or white lady is in there, she’s very rude.
- NANana adenDec 24, 20251.0Bad customer service, called and got hunged up on. When I called back no pickup. Do not go to this location! Save your time and money !!
- NWNakiya WhitelawDec 12, 20251.0If I could do no stars I would, they got my whole order wrong so I called to have it fixed, they offered free food instead of a refund. I declined because I don’t wanna order from them again if they got my order wrong the first time. Said the blenders broken, gave us the wrong donuts , completely forgot one of our items and refusing to refund saying they don’t know how to do it.
- MVMarie VerscheureDec 5, 20251.0Donuts are always Awesome- The Croissants makes me think they leave it out for a few days it gets rock hard and then they pop it in the microwave for a 30 seconds.. I think they should stick to drinks and Donuts :) You want a soft cheap Croissant go a few blocks up to BK you wont be disappointed.
- RGReinaldo GonzalezOct 13, 20251.0Compre un meal deal me cobraron 854. Y no trajo hasta Brown iba todo los días a desayunar y la cajera de hoy no sabe atender servicio muy malo siempre se equivocan
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4709 L St in Omaha, NE?
Dunkin' in Omaha, NE is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin'?
Dunkin' is featuring the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this Omaha location.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering.
What are some nearby dining options if I want to try other food besides Dunkin'?
Nearby dining options include Taco Bell, KFC, Lina's Mexican Restaurant, International Buffet, Long John Silver's, and Puerto Vallarta, offering fast food, Mexican, buffet, and other cuisines.
Where can I find banking services near this Dunkin' in Omaha?
Great Western Bank, First Interstate Bank, and First Nebraska Credit Union Central Branch are nearby for banking and financial services.
Are there any nearby automotive services close to Dunkin'?
Yes, nearby automotive services include Triangle, Fleming Motor Company, OG window tint LLC, Advance Auto Parts, and Legend Auto Sales for car-related needs.
How can customers benefit from the nearby Kwik Shop when visiting Dunkin'?
Customers can conveniently fuel up at Kwik Shop gas station and pick up essentials at their convenience store while visiting Dunkin'.