Dunkin'

2.9
156 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10177 S 168th Ave, Omaha, NE
68136, United States

Hours

Reviews

2.9
156 reviews
5 stars
55
4 stars
11
3 stars
16
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 20 minutes for their orders.

Stock Availability

Many reviews mentioned that the location often runs out of popular items, including donuts and breakfast sandwiches.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and missing items, indicating a lack of attention to detail.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or burnt items.
  • CF
    Combo Flaps
    2 days ago
    1.0
    I would avoid this location. You have a 90% chance they are out of something or completely mess up your entire order.
  • AE
    A Elson
    Dec 28, 2025
    1.0
    If I could give a zero instead of a 1, I would. We had the grandkids stay with us for Christmas and thought taking them for donuts on the 26th would be fun (and less work for me)! I have never been to DD as we frequent another donut place that is farther away. Because DD was closer, we decided to give it a shot despite the poor ratings. We chose the donuts that each of the kids wanted from the online menu. When we got there, they were out of half of the donuts that we wanted. The donuts that we did get did NOT taste fresh. We will never go to DD again. I was hopeful the poor reviews were exaggerated but unfortunately they weren’t.
  • TP
    T P
    Nov 24, 2025
    4.0
    Careful what you say back there. Your customers can hear you, sir!!!
  • BH
    Brenda Haller
    Nov 12, 2025
    4.0
    Good food, good service!
  • SR
    Sarah Ramirez
    Nov 9, 2025
    1.0
    Burned sandwixh and soggy hashbrowns

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Omaha, NE?

Dunkin' in Omaha, NE is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.

Can I order Dunkin' products for delivery or curbside pickup?

Yes, Dunkin' offers delivery and curbside pickup services at this location.