Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
445 reviews
5 stars
156
4 stars
60
3 stars
54
2 stars
40
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with stale or incorrect items, indicating inconsistency in food quality.
Staff Attitude
Customer interactions with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
- AAArnette Attema2 days ago1.0I ordered on their app for drive thru pick up. At the voice box I gave my name and the guy said they had my order and to pull up to the window. Apparently the car ahead of me was having problems because they were there for a solid 7 minutes. When I got to the window, the guy said the wrong order. I said no and gave him my order again, reiterating that it was an app order. He got confused, suggested another wrong order...finally found my order and handed it to me. I should have checked there but by then a long line had formed behind me and it was clear he felt he was done with me and just wanted me gone. I ordered a custom half dozen donuts and a large iced dirty chai. 2 of the 6 donuts were right, the other 4 were whatever they felt like throwing in the box. And despite saying "chai latte" as he handed me the drink, there was no chai in my dirty chai...just an iced dirty latte? Very disappointing. I'm sure I'll end up giving them another try, but it won't be for quite a long time.
- SDSumitra DulalOct 19, 20255.0I like pumpkin latte n sandwiches are also good .Now Halloween munchkins buckets with munchkins is cheaper n fresh.
- DSDustin ShropshireOct 3, 20251.0The hashbrowns were soggy and inedible. They tasted like rancid oil. They were disgusting. The sandwich was burnt and over cooked. The coffee was alright. Sadly wouldn’t go back here.
- APAbby PushSep 29, 20251.0one time they didn't give me the bottom bun of my sausage egg and cheese croissant sandwich which is a little nuts.
- AJAshley JonasSep 21, 20251.0Terribly slow in drive thru, also not particularly friendly service. If you order on the app, I would go inside to pick it up instead of drive thru.
Frequently Asked Questions About Dunkin'
What are the holiday season beverage options available at Dunkin' in Omaha, NE?
You can enjoy the NEW Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher during the holiday season at this Dunkin' location.
What are the opening hours of Dunkin' at 16250 Evans Plaza in Omaha?
Dunkin' is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' offers both delivery and curbside pickup services for your convenience.
Can I order ahead and use the Dunkin' mobile app at this Omaha location?
Yes, you can order ahead via the Dunkin' mobile app to enjoy a fast grab and go experience or use the drive-thru service.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch.
What is the phone number to contact Dunkin' at Evans Plaza?
You can reach this Dunkin' at +1 402-614-1262.
Does Dunkin' Omaha at Evans Plaza have a drive-thru?
Yes, this Dunkin' location features a drive-thru service for quick and easy access.
Which nearby restaurant can I visit if I want pizza and wings after enjoying Dunkin'?
Oscar's Pizza & Wings Carry Out is a nearby restaurant where you can enjoy pizza and wings after your visit to Dunkin'.
If visiting Dunkin', where can I find a specialty grocery store nearby for additional shopping?
The Mercato - Omaha is a nearby specialty grocery store where you can shop for butchers and specialty grocery items.
Are there any wellness or spa centers close to Dunkin' for relaxation after your meal?
Yes, Serenity Spa & Facials and Assisted Healing are nearby places where you can enjoy spa and wellness treatments.