Brand Certified
Dunkin'
3.1(450 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
16250 Evans Plaza, Omaha, NE
68116, United States
Certified by Dunkin' • Feb 22, 2026
(402) 614-1262
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.1
450 reviews
5 stars
158
4 stars
60
3 stars
54
2 stars
40
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.
Product Availability
Many customers noted that the location often ran out of menu items, leading to disappointment and dissatisfaction.
Mixed Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, particularly with donuts and sandwiches.
- PBPerksOf BeautyFeb 19, 20261.0Ordered 4 donuts and got charged this! I was in a hurry so didn’t think much but I wonder what’s the 7 Donuts are for.. for reference, ate two (brownie batter and the vanilla sprinkles ) these are the other two. Definitely disappointed and cheated to say the least.
- LLloveFeb 17, 20261.0Staff could not understand my order .They were hanging out in the lobby and yet I was the only one in the drive through and they had to pass through different people to understand my order ..a simple drink .Weird interaction .Not coming back
- AWAliysha WashingtonFeb 9, 20261.0Yall need to retrain the entire staff.
- JPJennifer PaillantJan 4, 20261.0I was just at this location, after repeating my order 3 times they still got my coffee and bagel wrong. Such a waste of my money and time. So disappointed
- ASAlexis StoreyDec 15, 20255.0Service was sweet and my drink was made perfectly
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website