Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Omaha, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
372 reviews
5 stars
173
4 stars
50
3 stars
33
2 stars
23
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, both for in-store and mobile orders.
Staffing Issues
Frequent mentions of understaffing and slow service, particularly during busy hours.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and quality.
Management Concerns
Several reviews pointed to poor management practices as a root cause of ongoing issues at this location.
- TPT P5 days ago5.0Staff is quick and efficient.I appreciate it greatly
- MDMallory Dwyer5 days ago1.0Very rude staff! We walked in to get donuts for our company and not one person spoke to us at all and there were 3 people working! Then the young girl scolds us when I went to grab our order, for not calling ahead so they had more donuts (we got 4 dozen) and we had no idea that was a requirement and it was minute due to our VP showing up in town. We tell her this and she walks off so I said well u guys haven’t even said hello or anything to us so whatever about your rule! They then slammed my drink down when it was ready and never said thank you or anything else to us! Never will come to this location again, u just lost an entire business as customers! Horrible customer service, train better and do better! Not your fault yall barely had any donuts made at 830 am!
- WMWilliam MNov 12, 20251.0People prettry much move in reverse here hot chocolate was ice cold took forever to complete simple order the guy was staring at me like he did not even know weee he was when i asked him were my order was
- DNDrew NelsonNov 11, 20251.0The staff needs to be nicer when your spending money. They didn't have ice coffee today I feel like they always out of something
- SWSkins WinOct 21, 20255.0Kaelyn does an amazing job she’s great to work with. Makes the best coffee. Exceptional in every aspect of her job. I wouldn’t go anywhere else for my morning coffee. Really happy to see that someone cares so much about customer service and that’s hard to find anymore. Thanks Dunkin and the team for being so great.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' on S 135th St in Omaha?
Dunkin' is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
How can I order ahead from Dunkin' on S 135th St?
You can order ahead using the Dunkin' mobile app or via their online ordering link for a quick grab and go experience.
What are some featured holiday drinks currently available at Dunkin'?
Dunkin' offers holiday favorites such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this Omaha location?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, donuts, and breakfast sandwiches.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for customer convenience.
Does Dunkin' on S 135th St offer free Wi-Fi and accept credit and debit card payments?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
What nearby places might be convenient for visitors to check out before or after visiting Dunkin'?
Nearby places include the Lumberyard District shopping center for retail, and Wingstop or Brick Street Tavern for additional dining options.
How can nearby professionals use Dunkin's location on S 135th St in Omaha?
Professionals at nearby offices like OBI Creative or First American Title Insurance can easily grab coffee and breakfast at Dunkin' for quick meetings or breaks.
What local recreational or health services are close to Dunkin' that customers might want to combine with a visit?
Customers can visit Olympia Cycle for biking needs or Sarpy Chiropractic for health services nearby, making Dunkin' a convenient stop before or after these visits.