Dunkin'

Reviews

• TA

  T Ace

  1 day ago
  2.0
  CHECK EVERYTHING before you leave. Went to the drive up at 9am, no other customers inside or in line. Ordered 2 coffees, 2 donuts, 2 sandwiches. Was told the coffee we asked about had dairy - after more questions, found out it had only oat milk (not dairy). Got the first bag, only one donut inside - gave it back and asked for the 2nd. Got it and one coffee (confirmed the dairy question again before taking it). Got the sandwiches - one completely wrong sandwich. Never got the second coffee. Tried to call to let them know, no answer. There were at least 2 employees inside and no other customers when we were there. The sticker on the bag has the right sandwiches listed, so not sure how we got the completely wrong sandwich. We didn’t have time for them to remake it, and the gal never came back to the window to bring our coffee or ask for the correct sandwich. This is not the first time we have gotten the wrong food and I’m not sure why we keep trying. Good location, but terrible order accuracy.
• MM

  Morgan Mills

  Dec 19, 2025
  3.0
  I came in today around 9 am and had no donuts. How is a donut shop not going to have donuts but Gaby and Kaelyn were very apologetic about having no donuts and gave me other options which I appreciate. They always do a good job on my coffee order and always take there to say hi and have a conversation with me at the window if it wasn’t for gaby and Kaelyn being so welcoming and making me feel like they enjoy me being there this would have been the absolute worst experience ever
• AG

  Auntiana Garcia

  Dec 19, 2025
  1.0
  everything is amazing there when i see gaby and kaelyn helping me out and giving me exactly everything i need. they’re so amazing and very happy people they brighten up my day everyday and always willing to help. they always have big smiles on there face but recently i’ve had bad experiences with anyone else but them, so rude, making faces and doing everything absolutely wronng. everyone is so disrespectful. i would genuinely rate this a 0 unless gaby and kaelyn are there bc they understand and everything. i came in today like regularly and wanted a donut but unfortunately they didn’t have any but they were very respectful and understood i was upset and gave me other options. anyone else would’ve just said sorry. gaby and kaelyn always brighten io my day expect the rest of the people. they’re such hard working girls and are always so sweet and nice. if they ever leave i will not be coming back and i will let my friends and family know about the situation and tell everyone how horrible management is there. UNBELIEVABLE.
• NB

  Nicole Baltimore

  Dec 17, 2025
  1.0
  I’ve enjoyed being a daily customer for a long time. I have loved my interactions with Katelyn and Gabby they are the best. However, recently with other employees has been horrible and have made it harder and harder to continue to come back. To be honest the whole reason I have continued to come is because of Katelyn and Gabby! They are always bubbly and sweet and have always gone above and beyond.
• VC

  Vanessa Culver

  Dec 2, 2025
  1.0
  I got the 6 dollar breakfast deal. Definitely not worth 6 dollars..didn't have bagels not a big deal but the croissant was burnt and dry and the hashbrowns taste like it was sitting for a very long time they didn't even ask me if I wanted a choice bacon or sausage. And the coffee was not very good. First time trying this place very disappointed i drove out of my way to waste my time and money to get something io could of probably get at a gas station for the same price or less 🙃

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