Dairy Queen Grill & Chill - Temporarily Closed

3.1
766 reviews
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Business Details

404 N 114th St, Omaha, NE
68154-2519, United States
(402) 333-4623
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
This location is temporarily closed. Please check back for updates.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill - Temporarily Closed
404 N 114th St, Omaha, NE
68154-2519, United States

Hours

Reviews

3.1
766 reviews
5 stars
232
4 stars
149
3 stars
100
2 stars
71
1 star
214

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was filthy, with sticky floors, dirty tables, and unsanitary conditions in the bathrooms.

Service Quality

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned subpar food quality, including cold items, incorrect orders, and poorly prepared meals.

Staff Attitude

Several reviews noted unprofessional and unenthusiastic behavior from staff, contributing to a negative customer experience.

Facility Condition

The location was described as run-down and in need of renovation, with outdated furniture and a generally neglected appearance.
  • BS
    Britt Samst
    Nov 26, 2025
    1.0
    This place would be improved by being bulldozed down. The parking lot and drive through lane has pot holes so big they literally shut the lane down. The drive thru speaker has been out of order for MONTHS. No wonder the service is subpar and the food isn't lacking in the quality and fresh department. I'm not joking when I say this place is bad. DQ corporate should do a visit and they would be shocked and disgusted by what they find. I would never want to have a location like this represent my brand. They need to step it up.
  • LR
    Lauren Rachel
    Nov 8, 2025
    1.0
    Omg talk about unprofessional and horrible service. This is my 4th awful encounter at this location. Go to a different one in Omaha.
  • SA
    Shane Albracht
    Oct 8, 2025
    5.0
    Great ice cream
  • SA
    Saiya Alexander
    Oct 3, 2025
    2.0
    I've gotten food from this location 3 times and all 3 times the order was wrong. The food is subpar, too. The queso is pretty good, to be fair, but the pretzel sticks were greasy and floppy, and my fish sandwich was very bland. I will reserve judgement of Dairy Queen in general until I try a different location, but this one will no longer be getting my business.
  • BN
    Bob Nikunen
    Sep 29, 2025
    2.0
    As I was buying an ice cream cone I noticed the counter below the blizzard machines had massive amount of debris of food and ice cream and cookie crumble which is disgusting. Also, the bathrooms are terrible, I mean like a gas station terrible. There's also a man walking around each time I've been there who doesn't seem right.
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Frequently Asked Questions About Dairy Queen Grill & Chill - Temporarily Closed

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Omaha?

The restaurant is open daily from 10:30 AM to 10:00 PM.