Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
996 reviews
5 stars
374
4 stars
178
3 stars
143
2 stars
78
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for friendliness while others were criticized for rudeness and lack of professionalism.
Wait Times
Long wait times reported consistently, especially in the drive-thru, with some customers experiencing delays of 20 minutes or more.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported cold or poorly prepared items.
Cleanliness
Multiple complaints about the cleanliness of the store, with some customers describing it as dirty and poorly maintained.
Pricing
Customers expressed concerns about high prices, particularly in relation to the quality and service received.
- KJKimberly Jefferis2 days ago5.0Fast and friendly drive thru service. The food was piping hot and delicious!
- KKKarmen King4 days ago2.0You will almost need to pay rent for how long you're gonna be in the drive thru.
- WBWalter BirdwellJan 2, 20263.0The food was good and the staff was friendly, but when they called my order with one less item than I was expecting, I asked them if it was actually correct. They took it back to verify, then came back to me and said everything I ordered was in there. Since they just verified, I took their word for it and left, but sure enough an entire item was missing. Seems like a nice place with kind staff, but please don't say my order has been verified, and then proceed to have it be incorrect.
- CMClarence MckinneyJan 1, 20261.0Handed the young man my money and I had change coming back so I reached my hand out to get my change so he drops it in my hand and it fell on the ground like I was supposed to pick it up
- SSSwimmerDec 11, 20255.0Love the cheerful gentleman who served my fries!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Omaha?
Dairy Queen Grill & Chill is located at 1922 N 72nd St, Omaha, NE 68114-1932, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 12:00 PM to 10:00 PM. Holiday hours may vary.
What special items are featured on the menu at Dairy Queen Grill & Chill?
The menu features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they offer drive-thru service and have outdoor seating available for guests.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with amenities like high chairs, restrooms, wheelchair accessibility, and welcomes children.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering, rewards, and mobile deals are available. You can order online via their website or app.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available for customers on-site.
What nearby dining options can I visit before or after my Dairy Queen visit?
Nearby dining options include African Cocktail Lounge (African cuisine), Mt. Fuji Inn (Asian restaurant), McDonald's, Burger King, and Jericho Mediterranean Grill, offering a variety of food choices.
Are there any nearby entertainment or shopping venues close to Dairy Queen Grill & Chill?
Yes, you can visit Redbox for movies and music rentals, Family Dollar for shopping, and JoJoz Art Studio for arts and entertainment nearby.
How can nearby places help me plan my visit to Dairy Queen Grill & Chill?
If you're visiting the area, you might stop by Mega Saver convenience store or Kum & Go gas station for essentials. For beauty or spa services, Koko’s Hair Salon and Lash Trap Aesthetics are close by, making it convenient to combine errands with your Dairy Queen visit.