Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
590 reviews
5 stars
265
4 stars
118
3 stars
72
2 stars
40
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and staff being inattentive or rude.
Food Quality
There were numerous complaints about food quality, including incorrect orders, cold food, and unsatisfactory ice cream.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Positive Experiences
Some customers praised specific employees for their friendly service and highlighted the quality of ice cream treats.
Management Concerns
Feedback indicated dissatisfaction with management, including rudeness and lack of oversight on staff performance.
- JJJNov 13, 20252.0Grease or deep fryer needs to be cleaned all fried foods have an after taste that reminds me or a dirty deep fryer. Also the burger bread was stale and meat dry like it's been under a heat lamp all day. DQ used to be made to order. The previous management had much better food quality.
- RCRTD Game CornerNov 4, 20252.02nd time in a row they've closed like an hour early you're open till 9 right? This is becoming the norm for businesses. Just one more I won't be visiting. Used to have a standard of people you hire not here! The date is Nov 4th 25 I was there at 830 pm should change your hours on Google if you wanna close early
- NMNick MurabitoSep 26, 20251.0Let's not have our employees talk shit in Spanish in front of a customer who speaks Spanish.
- CCClint CurrySep 15, 20255.0Just had lunch here and what a great experience I just had! The two employees that I seen working (one young man, one young woman) we're both exceptionally nice, polite, and provided wonderful service. The food was amazing and was served hot, portion sizes were filling, and drink was refreshing. The female who took my order offer to make my Sunday after my meal was finished so that it did not melt, it was so much appreciated! Give these two employees a raise, they deserve it!!
- ANAvery NielsenAug 23, 20251.0They wouldnt take my order when i walked throught the drivethrough
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Omaha?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
Are there any holiday hour changes at Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it is open from 11:00 AM to 4:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
What facilities and services are available at Dairy Queen Grill & Chill?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, drive-thru, family-friendly environment, and mobile ordering and rewards.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the establishment is family-friendly and welcomes children, with amenities like booster seats and high chairs.
Can I order food online or via an app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Omaha?
It is located at 5071 S 136th St, Omaha, NE 68137-1646, USA.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include Millenium Night Club Omaha for nightlife, Millard Music House for music enthusiasts, and Bernie’s Pizza for additional dining options.
Are there any nearby spots where I can get beverages near Dairy Queen Grill & Chill?
Yes, Planet Earth Water is a nearby beverage store, convenient if you're looking for drinks beyond Dairy Queen's offerings.
What local services are close to Dairy Queen Grill & Chill that I might find useful?
Nearby services include Millard Family Dentist, Millard Vacuum for appliance repair, and Western Union for money transfer services.