Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
594 reviews
5 stars
266
4 stars
119
3 stars
72
2 stars
41
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor order handling.
Food Consistency
Food quality is inconsistent, with complaints about sour ice cream, cold fries, and incorrect orders, contrasting with positive mentions of fresh and hot food.
Cleanliness
Multiple reviews mention cleanliness issues, including dirty floors and unsanitary conditions in food preparation areas.
Long Wait Times
Customers frequently report long wait times in both the drive-thru and for in-store orders, often exacerbated by staff inefficiency.
Ice Cream Quality
The ice cream, particularly Blizzards, is generally well-received, with many customers expressing satisfaction with the flavors and quality.
- MHMichael HarrisDec 31, 20255.0Got lunch and also a ice cream birthday cake
- OTok thenDec 31, 20251.0We got 2 blizzards and the tasted off/ sour we ended up throwing them away very disappointing:(
- RRR RiemerDec 9, 20254.0Stopped by for a couple blizzards. We haven't been to DQ for a while, but were shocked that a medium blizzard is almost $7, and it seems like the medium cups have even gotten a smaller. It's getting to the point that only Warren Buffett will be able to eat at DQ. The blizzard tasted OK. At least there were alot of add-ins I the blizzard.
- ASA. S.Nov 29, 20252.02 of our ice creams tasted sour / off. Had to be tossed. Really unfortunate š
- JJJNov 13, 20252.0Grease or deep fryer needs to be cleaned all fried foods have an after taste that reminds me or a dirty deep fryer. Also the burger bread was stale and meat dry like it's been under a heat lamp all day. DQ used to be made to order. The previous management had much better food quality.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Omaha?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
Are there any holiday hour changes at Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it is open from 11:00 AM to 4:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Baskets, GrillburgersĀ®, shakes & malts, and ice cream cakes.
What facilities and services are available at Dairy Queen Grill & Chill?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, drive-thru, family-friendly environment, and mobile ordering and rewards.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the establishment is family-friendly and welcomes children, with amenities like booster seats and high chairs.
Can I order food online or via an app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Omaha?
It is located at 5071 S 136th St, Omaha, NE 68137-1646, USA.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include Millenium Night Club Omaha for nightlife, Millard Music House for music enthusiasts, and Bernieās Pizza for additional dining options.
Are there any nearby spots where I can get beverages near Dairy Queen Grill & Chill?
Yes, Planet Earth Water is a nearby beverage store, convenient if you're looking for drinks beyond Dairy Queen's offerings.
What local services are close to Dairy Queen Grill & Chill that I might find useful?
Nearby services include Millard Family Dentist, Millard Vacuum for appliance repair, and Western Union for money transfer services.