Chipotle Mexican Grill

3.6
527 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Omaha - Midtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
333 N Saddle Creek Rd, Omaha, NE
68131, United States

Hours

Reviews

3.6
527 reviews
5 stars
248
4 stars
87
3 stars
44
2 stars
31
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and poor portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

The dining area was frequently noted as dirty, affecting the overall dining experience.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
  • RA
    Randall Aguilar
    Nov 6, 2025
    3.0
    Theses guys are great been coming here for years with basically no problem!! Today when getting to our house the bag broke. After heading back there showing them the picture and showing them the receipt. They were able to make the food again wasn't sure because it was chipotle but thankfully they did!! The white guy with shorter brownish hair manager makes everything more difficult than it has to be everytime I do have a problem. His good employee shouldn't get a bad survey because of him but again everytime I talk to him it seems like he's always giving me an attitude..... Here is your picture of the bag because he asked where it was in the picture with the food on the ground. You can see where the bag is soaking wet at the bottom 😭
  • CB
    Claire Bina
    Oct 5, 2025
    4.0
    The food is fresh and pretty good. I think there are better options available. In my opinion Crisp and Green is superior quality for the price. Chipotle is great in a pinch but not the best. However, the service is exemplary considering it's a line like subway. The kids that work there are polite, helpful, and fast. Not to mention hard workers! Kudos on training and hiring.
  • CM
    Christopher Moyer
    Oct 4, 2025
    1.0
    Who ever made my bowl for Uber eats on 9/28/25 around 1 pm must’ve peaked in elementary school bc it ain’t that hard to put some food in a bowl son. You should be ashamed of yourself. Gotta pray for this one. At least I can eat more food but you’re destined for nothing. Get it together my child.
  • JJ
    Jack5onT
    Sep 19, 2025
    1.0
    I made a mobile order and arrived on time with 2 cars in front of me at the drive through. It took 15 minutes to get through those 2 cars. Once I made it to the window, I saw my bag through the window but had to wait another 5 minutes for someone to come hand it to me. The meal was cold and heavy on rice, low on other ingredients.
  • MF
    Michael Fabel
    Sep 19, 2025
    1.0
    Ordered food for 11:30am, wasn’t ready until 12:15pm. The staff may have been overwhelmed, but when I asked for my order they waved me off and treated me as an inconvenience. Once we finally got the food, there was barely any food in there.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Omaha Midtown serve?

Chipotle Omaha - Midtown offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Omaha Midtown?

Chipotle Omaha - Midtown is open daily from 10:45 AM to 11:00 PM.