Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Gretna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.7
153 reviews
5 stars
50
4 stars
12
3 stars
7
2 stars
10
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked meat, cold food, and poor portion sizes.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.
Service Issues
Customers frequently experienced poor service, including incorrect orders, long wait times, and unprofessional staff behavior.
Inconsistent Experience
While some customers praised the food and service, many others reported consistently negative experiences, indicating a lack of reliability at this location.
CM
Connor Maas
Jan 30, 2026
5.0
Place has gotten so much better over the last year. Plus, Caleb will hook you up with the perfect amount of lettuce to cheese ratio and in that order mind you (lettuce then cheese). Great location!
JC
Joel Cox
Jan 29, 2026
3.0
Chipotlane is Usually my go to on the way home for work, but I usually get a burrito. This time I ordered three tacos and looks like I got a burrito bomb. How are you supposed to eat these as 3 separate tacos? They literally just piled it all in the center shell and let the overflow flow into the outside two. At least they got the ingredients right I suppose and provided a spoon but no napkins.
BD
Ben DeBates
Jan 25, 2026
1.0
The food seemed to taste fine but it gave me food poisoning. Besides that, every other time I've gotten food from them the order is messed up or they can't properly roll the burrito
BD
Bryan Davis
Jan 7, 2026
1.0
Chicken was dry, I asked for fajita vegetables and she gave me the very bits of what was left. I asked if they had more or fresher fajitas and she said they were not ready yet. I wasn’t overly happy about it, but I get it. The problem I have is nothing was warm at all. The pico was ice cold. Overall shitty experience at this location.
MD
Michelle Desoe
Dec 17, 2025
5.0
Best service yet went in last minute to get a bulk of items guys were absolutely amazing Timothy and the manager they got it to me quickly and did not hesitate to the weird order thanks again