Chipotle Mexican Grill

2.7
149 reviews
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Business Details

19005 Oakmont Drive, Omaha, NE
68136, United States
(531) 325-0992
https://locations.chipotle.com/ne/omaha/19005-oakmont-drive?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4707
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About

Mexican Restaurant
Chipotle Gretna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
19005 Oakmont Drive, Omaha, NE
68136, United States

Hours

Reviews

2.7
149 reviews
5 stars
49
4 stars
12
3 stars
6
2 stars
10
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked meat, small portion sizes, and unsatisfactory ingredient preparation.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and food prep areas, contributing to a negative dining experience.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, leading to operational inefficiencies.
  • BD
    Bryan Davis
    5 days ago
    1.0
    Chicken was dry, I asked for fajita vegetables and she gave me the very bits of what was left. I asked if they had more or fresher fajitas and she said they were not ready yet. I wasn’t overly happy about it, but I get it. The problem I have is nothing was warm at all. The pico was ice cold. Overall shitty experience at this location.
  • SM
    Spencer McColley
    Dec 20, 2025
    1.0
    Horrible portions and service.
  • MG
    Marin Gochenour
    Dec 20, 2025
    1.0
    They give out portion sizes like each grain of rice comes out of their paycheck.
  • MD
    Michelle Desoe
    Dec 17, 2025
    5.0
    Best service yet went in last minute to get a bulk of items guys were absolutely amazing Timothy and the manager they got it to me quickly and did not hesitate to the weird order thanks again
  • EW
    Evan Welsh
    Nov 21, 2025
    5.0
    Saw a young man chop his finger off. Not lying. Good food tho. I'm going to give 4 stars on atmosphere because he was bleeding a little.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Gretna serve?

Chipotle Gretna offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 19005 Oakmont Drive?

Chipotle Gretna is open daily from 10:45 AM to 10:00 PM.