Business Details
About
Mexican Restaurant
Chipotle Westroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
322 reviews
5 stars
154
4 stars
50
3 stars
15
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting a lack of urgency and poor customer service.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, leading to dissatisfaction among customers who felt they were not getting value for their money.
Cleanliness Issues
Several customers noted that the restaurant was dirty, with overflowing garbage and unclean dining areas, which detracted from their overall experience.
Order Accuracy
Many reviews indicated problems with order accuracy, including missing items and incorrect ingredients, leading to frustration among customers.
Food Quality
While some customers praised the food as delicious, there were significant complaints about food quality, including overcooked or poorly prepared items.
- JRjayden randels4 days ago1.0easily the worst chipotle i’ve been to across the entire country… each and every employee had the worst attitude and when i’d ask for more/ a little bit of something they would look at my face and do the complete opposite. I spent $11 on a rice bowl just to take one bite and be disgusted. For such an easy job you would think these grown adults could get the hang of it but i guess it’s rocket science…
- CBcody BourneNov 14, 20251.0I can see why this place has so many 1 stars. It seems like just about every order we get something is missing. Just about every time a side order of queso is not accounted for. If I were you, whether your order is large or small, take everything out of the bag and make sure it's in there. Whether people are behind you or not. Do the servers job and double and triple check.
- LVLiliana VilasanaNov 7, 20251.0I ordered a bowl with beef and chicken and I swear it only had 3 pieces of each. I don't understand, I'm paying for it and they simply don't feel like putting the food in properly.
- MOMatthew OrtizNov 5, 20251.0Me and my brother went in to get a burrito and a bowl as soon as we get up there the guy is rude seems like he doesn't like his job he barely gave my brother meat in his burrito Plus on top of that the lady that checked me very rude I asked her to open Coca-Cola for me and she didn't want to open it for me and had me open it
- JJJenah JacobsonNov 2, 20251.0rice wasn’t cooked all the way and such small portions. and workers were rude
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Westroads offer?
Chipotle offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Westroads?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Westroads offer pickup or delivery services?
Chipotle Westroads offers in-store pickup for orders.
How can I place an online order from Chipotle Mexican Grill Westroads?
You can place an order online via their main order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Westroads welcoming to LGBTQ+ customers?
Yes, Chipotle Westroads welcomes LGBTQ+ customers and promotes an inclusive environment.
Where is Chipotle Mexican Grill Westroads located?
It is located at 808 N 102nd St in the Douglas sublocality of Omaha, NE 68114, United States.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Westroads?
Nearby places include X-Golf Omaha for golf and drinks, Granite City Food & Brewery for brewery experiences, and Flagship Commons for American dining and bars.
Is there public transportation near Chipotle Mexican Grill Westroads?
Yes, the Metro Westroads Transit Center is nearby, which can help customers easily reach the restaurant by public transit.
Are there any shopping options near Chipotle Mexican Grill Westroads?
Yes, Younkers department store, which offers shoes and retail goods, is located nearby for convenient shopping before or after your meal.
Can I find other automotive services close to Chipotle Mexican Grill Westroads?
Several automotive dealerships and services such as Audi Omaha, Baxter Auto Group, and Stan Olsen Mazda are nearby, useful if you need car services while visiting.