Chipotle Mexican Grill

3.8
657 reviews
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Business Details

3605 N 147th St, Omaha, NE
68116, United States
(402) 498-3633
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle West Maple is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3605 N 147th St, Omaha, NE
68116, United States

Hours

Reviews

3.8
657 reviews
5 stars
329
4 stars
135
3 stars
54
2 stars
35
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including old or poorly prepared items, and inconsistent portion sizes.

Customer Service

Numerous reviews highlighted poor customer service, with staff appearing disengaged, rude, or unhelpful.

Cleanliness

Several customers noted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online and takeout orders.

Value for Money

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not receiving good value.
  • LH
    Lisa Hanken
    Oct 26, 2025
    3.0
    It was $$ just got a burrito bowl
  • BT
    BJ Tallman
    Oct 6, 2025
    1.0
    The food quality here is gross. I got old dry and stingy carnitas put in my bowl with tiny pinchers LOL. What’s with the portion control?? Nothing like half the food for double the money. This was my last time to this location.
  • RV
    Robert “Bob” Vandervort
    Aug 27, 2025
    5.0
    Excellent food and service. Extremely reasonable pricing with big portions. They don't hit you up for a tip when you pay your bill with a credit card which is nice. I tip them with cash in the tip jar.
  • VJ
    Vanita Jefferson
    Aug 10, 2025
    1.0
    This establishment always gives you the least amount of meat possible. Chipotle has a reputation of cheating their customers and this place truly lives up to their reputation. Totally disgusting!! Also the employees are RUDE!!
  • BB
    Brenda Bosco
    Jul 28, 2025
    5.0
    Wasn't sure about something, and they let me try it, thanks for the sample 😀
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill West Maple known for?

Chipotle West Maple is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill West Maple?

Chipotle West Maple is open daily from 10:45 AM to 11:00 PM.