Business Details
About
Mexican Restaurant
Chipotle 72nd Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
1,261 reviews
5 stars
680
4 stars
294
3 stars
118
2 stars
54
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times for orders, especially for online pickups.
Food Quality
Food quality varies, with some customers praising freshness while others report issues like stale chips and overcooked meat.
Cleanliness
The restaurant often appears dirty, with multiple reviews mentioning unclean tables and food prep areas.
Portion Sizes
Many customers feel that portion sizes have decreased, leading to dissatisfaction with value for money.
Positive Staff Interactions
Some employees are noted for their friendliness and helpfulness, creating a positive experience for certain customers.
- ALAnup LamichhaneNov 11, 20254.0Perfect on a lazy day
- LLLindaNov 9, 20255.0Great food. Absolute love it!!!!
- SWShannon WalkerOct 8, 20255.0Love the steak burrito bowl. Nom nom nom 😁
- NNNickSep 20, 20251.0The girl prepping food constantly wipes her nose while wrapping food up. It’s disgusting. I’ll never eat here again. Had to walk out twice
- CSChaise SSep 14, 20251.0Tired of employees rolling their eyes when I ask for plain rice without cilantro. I never say anything when I see it but going to start calling them out. Takes 5 seconds and they act like it’s the worst thing ever… grow up.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at 72nd Crossing offer?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 201 S 72nd St, Omaha?
Chipotle is open daily from 10:45 AM to 11:00 PM at this location.
Does Chipotle at 72nd Crossing offer pickup and delivery services?
Yes, they provide in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle 72nd Crossing?
You can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill, 72nd Crossing?
The restaurant accepts credit cards and offers gift cards as well for payment.
Is Chipotle Mexican Grill at 72nd Crossing LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers and aims to provide an inclusive environment.
How can I contact Chipotle at 72nd Crossing?
You can reach them by phone at +1 402-391-9979 or email at ne.0612.72nd@chipotle.com.
What nearby restaurants can I visit before or after dining at Chipotle 72nd Crossing?
Nearby dining options include Noodles & Co, Fuddruckers burger restaurant, and Starbucks coffee shop, which offer diverse food and beverage choices to complement your visit.
Are there any nearby stores or services to visit along with Chipotle Mexican Grill at 72nd Crossing?
You can visit nearby stores such as GameStop for video games, FedEx Office for printing and shipping, or Mega Saver convenience store nearby to run errands alongside your meal.
What nearby public places can help me find Chipotle Mexican Grill at 72nd Crossing?
The public plaza at 72nd and Dodge is close by and can serve as a landmark when locating Chipotle at 201 S 72nd St.