Chipotle Mexican Grill

3.4
811 reviews
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Business Details

2717 S 177th St, Omaha, NE
68130, United States
(402) 334-7006
https://locations.chipotle.com/ne/omaha/2717-s-177th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=666
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About

Mexican Restaurant
Chipotle Legacy West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2717 S 177th St, Omaha, NE
68130, United States

Hours

Reviews

3.4
811 reviews
5 stars
332
4 stars
146
3 stars
66
2 stars
47
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Portion Sizes

Many reviews highlighted consistently small portion sizes, leading to dissatisfaction with value for money.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and food preparation areas, contributing to a negative experience.

Food Quality

While some customers enjoyed the food, many others complained about cold meals, incorrect ingredients, and overall quality issues.
  • SR
    Siren Ren
    1 day ago
    1.0
    The manager is no help. A real winner rude to customers, and employees. Don't breath a breath of air in the wrong direction with her.
  • EG
    Ethan Gray
    3 days ago
    1.0
    Just got the worst bowl of all time. How do you run out of chicken and steak at the same time. They also gave me half scoops of everything. Also ran out of queso. How do you manage a Chipotle so poorly. It’s honestly impressive. I am so happy I got the opportunity to pay 11.95 for some scraps.
  • AH
    Alex Horvath
    Dec 31, 2025
    1.0
    This place is absolutely terrible I doordashed twice and both times did not receive all of my food it is absolutely ridiculous how lazy people can be
  • AA
    Andy
    Dec 24, 2025
    1.0
    Literally worst chipotle ever 💀, made me wait for 20 minutes for chicken and had the audacity to give me 5 pieces of chicken for DOUBLE chicken mind you. The only chill dude there is jed or whatever his name is
  • SG
    stephanie gonzalez
    Dec 11, 2025
    1.0
    I hate writing these kinds of reviews but this is just upsetting, we ordered thru the app and went to pick up, it looks like they just threw sauces in the bag which then leaded to the sauce spilling in the bag and the bottom of the bag broke and all the food fell thru thank god we were able to save some of it, we ordered guacamole and queso and got neither, what’s the point of paying EXTRA and not get it super upset, never going back again.
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill known for in the Legacy West area?

Chipotle Mexican Grill at Legacy West is a fast-casual restaurant specializing in customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following Food with Integrity principles.

What are the operating hours of Chipotle Mexican Grill in Omaha?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.