Bruegger's Bagels

3.5
417 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
12989 W Center Rd, Omaha, NE
68144, United States

Hours

Reviews

3.5
417 reviews
5 stars
185
4 stars
60
3 stars
40
2 stars
35
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and restrooms, with dirty tables and floors frequently mentioned.

Food Quality

While some customers enjoyed the bagels, others complained about food being cold, poorly prepared, or missing ingredients.

Tipping Culture

Several customers expressed frustration over being asked to tip at the drive-thru, feeling it was inappropriate given the service provided.
  • JG
    Jesus Gaytan
    Jan 2, 2026
    1.0
    Walked in ten minutes before closing to get plain bagels, and was received with a " you do know we close at 2 right??" Not knowing what I would want. Walked straight out. Horrible attitude pissed at the world...no thanks!
  • AR
    Amelia Ryley
    Dec 30, 2025
    2.0
    the last two times i’ve gotten bruegers i’ve been disappointed because i don’t get what im paying for. i ordered a turkey chipotle sandwich with cheese and onions both times and didn’t receive the cheese and onions, and this time i didn’t get the onions and the chipotle sauce. very disappointed. won’t be back for a minute.
  • IT
    Ivy Yellow Thunder
    Dec 5, 2025
    5.0
    Love that Double Stack mmm Good crew, love the bakers 🫶
  • JP
    jeremy and lytheria pettigrew
    Dec 5, 2025
    5.0
    The staff is always working hard and making sure everyone is taken care of. The best store in Omaha
  • WW
    Wendy Webb
    Nov 23, 2025
    2.0
    I've gotten just a bagel and cream cheese here and that's fine but the sandwiches are flavorless at best. Today I got the side order of hash browns and that was a mistake. They were cold in the middle and they were still white and not golden brown like hash browns should be.

Frequently Asked Questions About Bruegger's Bagels

What types of bagels are offered at Bruegger's Bagels in Omaha?

Bruegger's Bagels offers authentic New York style bagels with gourmet toppings including made-in-Vermont cream cheese and a variety of breakfast and deli sandwiches.

What are the opening hours of Bruegger's Bagels at 12989 W Center Rd, Omaha?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.