Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Food Quality
While some reviews noted good food and fresh ingredients, there were several complaints about incorrect orders and food quality issues.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
Several reviews mentioned cleanliness in the dining area, but there were also complaints about unsanitary practices in food handling.
Speed of Service
Customers generally appreciated the fast service, although some noted delays during peak hours.
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Dan Mauk
Dec 23, 2025
1.0
Ordered online. Order ready when I arrived. Got home and found a rueben missing, so called. Lady (general manager) said she knew exactly where in the two bags the sandwich was. The sandwich wasn't in the bag. She said she can't remake or credit. She said she would have to review cameras. I was a restaurant owner for 25 years. Smart service would be to accept blame, remake sandwich or offer credit. I lost my cool. My son saved the day by driving back and was given the missing sandwich.
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Bryan Tatum
Dec 18, 2025
1.0
We received a rather rude drive thru person today, as well as some wrong food. Evidently drinks and food for a family of 5 is too much work and spontaneously turned into 18 people (??) It's lunchtime you should be prepared and NICER!!!
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Tony
Sep 12, 2025
5.0
Great food and everything
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Shannon Walker
Jul 31, 2025
5.0
My daughters and I wanted a couple shakes and something light to munch on. David, did an amazing job! Thank u, so much. He was very friendly and helpful with the menu. Great customer service! 😊
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Sharon Heater
Sep 25, 2020
3.0
Got my order wrong, didn't ask me what size I wanted or even repeat my order back to me to make sure they got it right.