Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality varies significantly; some customers enjoy fresh and hot meals, while others report cold, poorly cooked, or incorrect orders.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others mention unsanitary conditions and trash in the parking lot.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Potato Cakes
Customers express a strong desire for the return of potato cakes, highlighting them as a favorite menu item.