Arby's

3.9
1083 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5325 Center St, Omaha, NE
68106, United States

Hours

Reviews

3.9
1,083 reviews
5 stars
475
4 stars
281
3 stars
174
2 stars
62
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Food Quality

Food quality varies significantly; some customers enjoy fresh and hot meals, while others report cold, poorly cooked, or incorrect orders.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others mention unsanitary conditions and trash in the parking lot.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Potato Cakes

Customers express a strong desire for the return of potato cakes, highlighting them as a favorite menu item.
  • 11
    1 1
    1 day ago
    1.0
    18 minute drive thru time for 1 sandwich. 1 person in lobby.
  • JH
    Justin Haydon
    Dec 24, 2025
    2.0
    I received the wrong order, stood at the counter for over 5 minutes and not one person acknowledged I was even there. The girl running the register definitely had an attitude.
  • MC
    M C
    Dec 22, 2025
    5.0
    I stopped by Arby’s today and had such a great experience at the drive-through. The young woman working the window was extremely kind, upbeat, and genuinely friendly — it really made my day. Customer service like that is rare and deserves recognition. I ordered fries and five jalapeño bites, and everything was fresh and absolutely delicious. Great food and even better service. I’ll definitely be back! Btw it’s Monday Dec 22nd @ 12:10pm
  • JR
    J Rock's
    Dec 20, 2025
    5.0
    Went to Arby's on 84th and center first but the person who was working drive through windows was the rudest I have ever been treated so I left and went to the next closest location.
  • IL
    ilana logan
    Nov 11, 2025
    1.0
    They were out of Arby’s sauce and didn’t tell us until we had already paid. This is terrible and the woman was extremely rude. The food is not okay without the sauce it’s dry and nasty and the fries were cold and inedible without the Arby’s sauce.