Arby's

Reviews

• FL

  Fname Lname

  6 days ago
  5.0
  Brayden clocked in at 10:57 a.m., three minutes early, because excellence does not arrive late. The automatic doors of the Arby’s slid open like they knew who he was. The scent of roast beef hung in the air—warm, confident, dependable. Brayden adjusted his visor, nodded once at the soda machine like a knight acknowledging his sword, and stepped behind the counter. Josh was already there. Josh always was. He was restocking sauce packets with the focus of a brain surgeon and the calm of a monk who had achieved inner peace through customer satisfaction. Horsey sauce. Arby’s sauce. Extra napkins placed with intention, not chaos. Josh looked up and grinned. “Ready to serve the people?” he asked. Brayden smirked. “Always.” And just like that, the lunch rush began. The first customer approached—confused, hungry, afraid of making the wrong choice. Brayden leaned forward, elbows on the counter, voice smooth and reassuring. “Take your time,” he said. “You’re safe here.” The customer blinked. Relaxed. Ordered a Classic Beef ‘n Cheddar with curly fries. Brayden rang it up flawlessly, fingers dancing across the register like it owed him money. No mistakes. No hesitation. When the total popped up, Josh was already moving, assembling the order with precision and pride. He didn’t just make the sandwich. He crafted it. The cheese flowed perfectly. The bun was toasted just right. Josh wrapped it like it was a gift meant for someone important—because it was. Every customer was important. “Order up,” Josh called. Brayden slid the tray forward, added napkins, checked the receipt, and—without being asked—threw in an extra sauce packet. The customer’s eyes widened. “For the road,” Brayden said. The customer walked away changed. Stronger. Seen. By noon, the line was out the door. Most fast-food places would crumble under the pressure. Not this one. Not with Brayden and Josh holding the line like absolute professionals. A kid dropped his milkshake. Josh was there instantly—new shake made, mess cleaned, joke delivered, crisis averted. A woman couldn’t decide between mozzarella sticks or jalapeño bites. Brayden gave her a recommendation and confidence in herself. A man asked if the roast beef was fresh. Josh looked him dead in the eyes and said, “Sliced today. Always.” No lies. No shortcuts. Only truth and beef. The manager watched from the back, silently nodding. This was what peak performance looked like. This was why corporate sent training videos but could never fully explain this. You couldn’t teach this energy. You couldn’t fake this level of give-a-damn. At 1:30 p.m., a bus pulled up. A bus. Thirty people poured in, loud, hungry, unprepared for the efficiency they were about to witness. Brayden clapped his hands once. “Alright, Josh,” he said. “Let’s cook.” Registers flew. Orders stacked. Josh ran the line like a conductor, calling out items, moving with speed and grace. Brayden handled customers with patience that bordered on heroic. No sighs. No eye-rolling. Just service—pure and uncut. Someone thanked them. Then another. Then another. By the time the rush died down, the store was clean, stocked, and calm. Brayden leaned against the counter, exhausted but victorious. Josh handed him a water without being asked. “Good shift,” Josh said. Brayden nodded. “We did good.” Outside, customers drove away with full stomachs and lighter hearts. They wouldn’t remember the exact price. They might forget the music playing. But they’d remember how that Arby’s felt. How smooth it was. How easy. How two guys behind the counter made their day just a little better. Brayden and Josh clocked out later that afternoon, aprons off, legacy intact. The sign outside still read Arby’s. But everyone who’d been there knew the truth. That place ran on Brayden and Josh. And damn, did they run it well.
• LC

  Lilly Conduct

  Jan 4, 2026
  5.0
  I went to Arby’s at about 11:40AM on Sunday and this young man named Tyson was working, I have never met someone so helpful and nice ever, he was giving me food ideas because I wasn’t for sure what I wanted to get. And then he even talked to me for a bit and brought my food out to me. I also seen him constantly going out into the lobby and cleaning tables and then he went over and helped me when I was getting up to leave, I have traveled around America and go to different Arbys but this was by far my favorite experience!
• WW

  Willito

  Dec 30, 2025
  5.0
  It’s good
• FS

  Frances Shelton

  Dec 3, 2025
  5.0
  Fast, friendly, helpful servers in Drive-thru. Always hot & delicious food options.
• DP

  David Patzner

  Nov 3, 2025
  5.0
  I just had to try the hyped Arby’s Steak Nuggets, possibly my favorite steak house. No, Arby’s won’t be my fav steakhouse. But I was surprised at the Steak Nuggets. Bottom line up front: I’ll get the 10 piece soon, but please read on! I ordered the 5 piece for dine in. I received this cute little paper cup w/ plastic lid on a large platter. I used the 3 inch cover as a plate to open up a Nugget. I must admit, my order appeared char broiled, yes, I was at Arby’s, not the burger place. Absolutely not as pictured on tv or the numerous posters, inside, outside and as centered on the huge menu screen. But, in all honesty, is food ever received as the carefully crafted pictures? I still had to try one, despite appearance and reviews of being so dry that the mule choked… I cut the first one with a knife, but didn’t need to as my fork easily opened them up. I found the Stead Nuggets to be surprisingly moist and flavorful. I ate all 5 without having to resort to the large Coke that other reviews cited as a necessity. Pricey at $5.39 for a 5 piece? If you’ve bought an 1 1/2 inch steak lately at $16 - $25 a pound, then no, not overpriced. I had to ask about the charred look. I was informed that they were made to appear as smoked, burnt ends. Suddenly the appearance, moistness and flavor, all made perfect sense. I’ll definitely try them again, but next time I’m getting the 10 piece for sure.