The workers were rude, especially the little guy who kept complaining about everything and spoke badly about every customer after they left
EE
Ember
Apr 6, 2026
5.0
Dairy Queen is so yummy! They have so many delicious treats and delicious food too! What time I got an absolutely awesome birthday cake made at Dairy Queen and it had the image of my best friend's favorite football team and he absolutely loved it it was an ice cream cake! I got it at the North 72nd location. And they did such a good job it was delicious and it was beautiful. I wish I still had a picture of it cuz I would post it here but I just don't. But I would encourage anyone to get a Dairy Queen birthday cake because there's so much fun and they make the birthday party so much better. My favorite treat at Dairy Queen is the Cherry dip top cones. I also like the marshmallow sauce on vanilla ice cream! That's amazing. In the comments let me know what your favorite item is at Dairy Queen! So if you're out driving and you want a special treat or you just want to do something nice for yourself or maybe somebody else, just go through the drive-thru at the Dairy Queen on North 72nd and you can get amazing food and treats there!
SP
Stephen Parker
Mar 24, 2026
4.0
This place has some of the best chicken strips! And the ice cream is even better!! But the hours are confusing, which is the only reason this is a 4-star review instead of 5.
**THE LOBBY CLOSES AN HOUR EARLIER THAN THE DRIVE-THRU.**
This is important because the drive-thru line is often long and slow. So if you place a mobile order for in-store pickup and arrive after 9 PM, you'll find the lobby locked and have to wait in the drive-thru line anyway — defeating the whole purpose of ordering ahead.
I went last night to grab a sweet treat for my daughter and me and found this out the hard way. What should have been a 15-minute trip turned into almost 40 minutes. Just be aware of the earlier lobby closing time and plan accordingly!
SG
Sara Gehringer
Mar 19, 2026
5.0
I had to pop in and give the workers a huge kudos! Drive-through was completely backed up and super busy and so was the inside and they kept going and going and going without taking a break. Keeping a positive attitude. Not falling short on the quality. These guys deserve a raise or at least a bonus! Was in store on 3/19/26
CT
Chris Trip
Mar 11, 2026
1.0
Slowest fast food place in Nebraska at minimum. The kids who work here don’t know what the hell they are doing. They don’t focus on doing their jobs. They get the orders wrong. Having to wait over 30 minutes with 2 other cars in front of us and one car had literally come an a blizzard. Guess what, they tried giving the customer a broken cone at first, ignored the guy blaring his horn. This place needs a whole new crew, starting from the owners down to the crew.
These reviews say the same stuff and the owners have obviously done nothing to fix the issues. Also having to go there numerous times for doordash, it’s always the same story
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Omaha?
Dairy Queen Grill & Chill is located at 1922 N 72nd St, Omaha, NE 68114-1932, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 12:00 PM to 10:00 PM. Holiday hours may vary.
What special items are featured on the menu at Dairy Queen Grill & Chill?
The menu features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they offer drive-thru service and have outdoor seating available for guests.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with amenities like high chairs, restrooms, wheelchair accessibility, and welcomes children.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering, rewards, and mobile deals are available. You can order online via their website or app.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available for customers on-site.
What nearby dining options can I visit before or after my Dairy Queen visit?
Nearby dining options include African Cocktail Lounge (African cuisine), Mt. Fuji Inn (Asian restaurant), McDonald's, Burger King, and Jericho Mediterranean Grill, offering a variety of food choices.
Are there any nearby entertainment or shopping venues close to Dairy Queen Grill & Chill?
Yes, you can visit Redbox for movies and music rentals, Family Dollar for shopping, and JoJoz Art Studio for arts and entertainment nearby.
How can nearby places help me plan my visit to Dairy Queen Grill & Chill?
If you're visiting the area, you might stop by Mega Saver convenience store or Kum & Go gas station for essentials. For beauty or spa services, Koko’s Hair Salon and Lash Trap Aesthetics are close by, making it convenient to combine errands with your Dairy Queen visit.
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