Came in together with my 5 year old. As we sat to eat in the dining room,for the last 10 minutes we were in here,employees were being loud,shouting,messing around and abit of cussing. We won't be coming
BL
Britney Lambing
Apr 2, 2026
1.0
Ordered a honey bbq chicken strip basket and got a plain basket. Staff did fix the issue but gave attitude. Could hear them in the kitchen talking negative and saying that it’s not what we ordered even though I was in the car and heard my partner say a honey bbq chicken strip basket. It was a simple fix but gave horrible customer service.
CH
Cole Hansen
Mar 29, 2026
1.0
If you haven’t stepped foot in this place, don’t. Stick to the drive thru. Been inside twice now, disgusting. Shoes stick to the floor, trash everywhere, and behind the counter…what a disaster zone.
BK
Brian Kliewer
Mar 14, 2026
3.0
Manager was letting kids bully everyone in the dining room. Even ignoring us to talk to his buddies.
AA
Ann
Mar 10, 2026
1.0
8:30 on 3/10. I walked-in to place an order and the staff were clearly behind and having an issue with fulfilling orders, which I sympathize with. They said they needed a moment but continued to scramble. The back of house was an absolute mess, and staff were preparing food without gloves. I was so put off by all this that I had to turn around and leave. Didn’t look or feel sanitary in the least!
What are the operating hours of Dairy Queen Grill & Chill in Omaha?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, welcomes children, and provides outdoor seating.
Is there a drive-thru option at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, online ordering is available at https://www.dairyqueen.com/en-us/order/pickup/n/40635/ for pickup.
Where is Dairy Queen Grill & Chill located in Omaha?
It is located at Lakeside Plaza Shopping Center, 17101 Lakeside Hills Plz, Omaha, NE 68130-2339, USA.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Javi's Tacos (Mexican and fast food), Newman’s Pasta Cafe (Italian restaurant and cafe), and PepperJax Grill (American fast food). You can enjoy a meal at these places before or after visiting Dairy Queen.
Are there any youth or family activity centers near Dairy Queen Grill & Chill?
Yes, XP League - Omaha is nearby and offers youth-focused activities, which is great for families visiting the area.
What useful services are near Dairy Queen Grill & Chill that customers might need?
Nearby services include car rentals at Hertz, banking at Wells Fargo and Mutual of Omaha Bank, and dental care at Adams Orthodontics and Premier Dental.
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