McDonald's

3.4
597 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
212 E Hwy 20, O'Neill, NE
68763, United States

Hours

Reviews

3.4
597 reviews
5 stars
184
4 stars
133
3 stars
119
2 stars
61
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent requests to pull forward.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rudeness and poor customer service.

Cleanliness

The restaurant was noted for its cleanliness, with several customers appreciating the well-maintained dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or improperly prepared food.
  • CN
    Cody Nelson
    Dec 27, 2025
    5.0
    All the staff members are really nice and the store is one of the cleanest McDonald's that have ever seen
  • SP
    sherri p
    Dec 8, 2025
    1.0
    Wanted grinch meal n out of them. But it's not marked Gone outside at drive thru. I hate having to order at a darn kiosk.
  • VP
    Victor Polacek
    Oct 24, 2025
    1.0
    There was no salt on my fries and the lady was very rude telling us to get our food and get out she was rude in general
  • GS
    Greg Snow
    Oct 16, 2025
    3.0
    Food was cold
  • MY
    Madelyn Yantzie
    Sep 16, 2025
    2.0
    I went to this McDonald’s, and honestly. I can’t believe how many people complained about the workers forgetting their food. I ordered a small cone and fries and it took 20 minutes for them to not even remember to put it in my bag. Everyone there had at least 1 thing forgotten. My friend ordered a 6 piece chicken nugget and got 4. I also ordered a frozen Dr Pepper but when I got it, it was just normal Dr Pepper. I paid like an extra 8 bucks for food that I never got. The good thing about this place is the looks. It has a nice interior. But the food? I can’t really judge the frozen Dr Pepper if it’s not even the item I asked for.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in O'Neill, NE?

McDonald's in O'Neill, NE is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to midnight for drive-through service.

Does McDonald's in O'Neill offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order online through their delivery website.