McDonald's

3.4
596 reviews
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Business Details

212 E Hwy 20, O'Neill, NE
68763, United States
(402) 336-4676
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
212 E Hwy 20, O'Neill, NE
68763, United States

Hours

Reviews

3.4
596 reviews
5 stars
184
4 stars
133
3 stars
119
2 stars
61
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent requests to pull forward.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness and lack of acknowledgment.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned dirty tables and a messy kitchen.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
  • VP
    Victor Polacek
    Oct 24, 2025
    1.0
    There was no salt on my fries and the lady was very rude telling us to get our food and get out she was rude in general
  • GS
    Greg Snow
    Oct 16, 2025
    3.0
    Food was cold
  • MY
    Madelyn Yantzie
    Sep 16, 2025
    2.0
    I went to this McDonald’s, and honestly. I can’t believe how many people complained about the workers forgetting their food. I ordered a small cone and fries and it took 20 minutes for them to not even remember to put it in my bag. Everyone there had at least 1 thing forgotten. My friend ordered a 6 piece chicken nugget and got 4. I also ordered a frozen Dr Pepper but when I got it, it was just normal Dr Pepper. I paid like an extra 8 bucks for food that I never got. The good thing about this place is the looks. It has a nice interior. But the food? I can’t really judge the frozen Dr Pepper if it’s not even the item I asked for.
  • GC
    G Carraher
    Sep 7, 2025
    1.0
    Order took +60 minutes to receive, automated ordering system, and no drinks until we received the order. Zero dtars
  • DH
    Dennis Hein
    Sep 6, 2025
    5.0
    This McDonald's is located near the East side of O'Neill Nebraska on the North side of highway 🛣 20. The dining 🍽 area and restrooms were very clean and neat 👌. Very helpful and courteous staff 👍 The food 🍔🍗🍟🥤 was good 👍. This location follows the "New model" for McDonald's. You get free soda 🥤 refills, but not at a kiosk, you ask for them at the order counter 😉👍 Overall, one of the best McDonald's that I've visited. We'll worth a stop for a quick bite when traveling through. 😉👍🚗
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in O'Neill, NE?

McDonald's in O'Neill, NE is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to midnight for drive-through service.

Does McDonald's in O'Neill offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order online through their delivery website.